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March 2024 by Terrence Jones
The morning old white guy is horrible.....He doesn't say good morning, thank you,have a nice day....NOTHING!! Just stands there at the counter being angry for noooo reason!....Not saying fire him! (BUT) Someone needs to talk with him!
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January 2024 by Janice Taylor
I went to this BP gas station on Princess Anne Road in Virginia Beach to make a very specific snack purchase. The owner or the older white male cashier was discriminately/selectively rude to me. I was so engrossed in my purchase, that it didn't hit me until I paid for my purchase. I could not find that particular snack at other stores. I thought this would be a quick grab and go. He was very nice to and conversed very nicely to the woman that allowed to go ahead of me as I gathered my cash. The interactions were very distinct. If he doesn't welcome business and patrons to those that don't look like him. Then, he is in the wrong business. In this ever changing economy, where he is not the only business or game in town. Good customer service goes a long way. He was more concerned about being more amenable to the customers after me whom I did not resemble. The lady at the food/sandwich section was wonderful, approachable and friendly.I would think twice about spending money with this establishment, if not ALL customers that doesn't look like him are welcome. Or, treated equally. This was my experience.I was very fashionable dressed or Soho Chic. Attire is not a benchmark for the store staffer/owner to be appropriately hospitable/courteous or should have mattered. If he is not the owner, then the owner should not let this person determine whether you drift in the red.
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December 2023 by Kat Smith
Opted for the $10 car wash and it didn’t work. My car was not clean and looked it didn’t even get washed. Save your money and either do it yourself at one of the places down the road or go to a place that has brushes. This was a huge waste of money.
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December 2023 by Brett Younkin
Great food, plenty options. Can’t see why people are complaining about the staff they are great. Carl my favorite.The deli food they have ready is fantastic for lazy people like me who want a reasonable sandwich for a good price.
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October 2023 by Curtis Thomas
Absolutely horrible experience, I tried to order an item on the menu, the customer service kept saying the wrong order and also refused to put peppers on the order. I then was greeted by a nice worker that has been there for a while that I have known. I then began to say hello back and was interrupted by the owner saying “are you gonna order or take your time” I would give zero stars but I am forced to to give a one star.
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July 2023 by Alfred J Williams
Always a pleasure when I go in for services needed.
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March 2023 by Joosf Ynt
The petrol pumps weren't available. Bad job
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October 2022 by Christopher Runkel
The main attraction here is a little Grocery store style Deli section on the left side of the store. It usually has a variety of stuff like club sandwiches, wraps, salads, Greek Pasta Salad, etc. its way better than you'd expect from a gas station deli. my club sandwich came with some little square pieces of cheesecake on the side, and it was amazingly good. its pretty cool to have a deli nicer than grocery stores but where you can get in, checkout, and leave much faster.they have a lot of coolers, so there is a huge selection of drinks. while i like that, they recently seemed to have dropped my favorite (and cheaper $1.25) Rip-It brand with some more expensive brands, so ill skip energy drinks here and get Rip-Its from Dollar Tree. $4-$5 for seemingly every beverage these days is out of hand.while they have a lot of coolers, there isnt as much room for snacks, and some of the shelves seem full of weird, unpopular items, or random non-food items at all. you can probably find something you can eat, but the selection could be better. I think the owner would be wise to waltz into a 7-11 or two and take some snapshots of their shelves and copy what they have, or something closer to it.staff seems to rotate a bit, which indicates poor management. better pay, benefits and treatment would keep people around longer and have them caring more about the job.the vacuums outside seem to be very hit or miss. ownership should be checking these more regularly, replace them with more reliable units, or just completely remove them. having customers dumping quarters into a machine that doesnt work is a great way to lose customers and profits when they never come back.
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August 2022 by Davena Sigler
$6.00 for milk??? Seriously! No where else have I bough milk for this price even with the rise of cost! Rip off!!
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July 2022 by Anatoliy K.
Stop by to put gas manager of the store was extremely rude was telling me get out of my store.I ASKED him simple question why i needed to see somebody inside not a good customer service.
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April 2022 by Virginia Cerdenola
cashiers service is 0..her name is Emily..bad experince..she don't know how to count..or she try to jiffy customers whilethey pump gas.. imagine if she does this every customerswho pay cash..manager needs to know abt this..
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March 2022 by R Solomon
I wish I could rate this place zero stars. WORST CUSTOMER SERVICE!! Every. Single. Time. I've recieved bad customer service. It’s like such an inconvenience to go in and bother them. Went inside today, said hello to the lady clerk who was just propped up on the left register bored out of her mind, she heard me and didn’t acknowledge anything. Got a drink and lottery tickets, and she was just still horrible. There are other jobs out there not in customer service that might be a good fit for her. I will not be going back to this BP.
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February 2022 by Jennifer Del-Castillo
I went there today I put gas in my car I needed air in my tires went to go put the air on my tires and the air pump after digging for 10 minutes for .75 does not work nor is there an out of order sign when I mentioned it to the cashier he stated oh that 1 never works the other 2 do though did not offer me my money back. Take the hose off then or something stop wasting customers time and money
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January 2022 by Jessie B.
I was here after the posted opening time and was patiently waiting in my car for the guy inside to get ready and he opened the door yelled out at me "we aren't open" and slammed the door and kept glaring at me until i left. Would definitely recommend going to any other gas station than this one.
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October 2021 by BRENDA JORDAN
GREAT PLACE; GREAT GAS PRICES; CURRENTLY THEY CLOSE @ 11:30pm
