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December 2023 by Christy Tina
Dear District Manager… have you completed a visit of this location recently?! It is a hot flipping mess! The most messy, unorganized ransacked store I’ve EVER been in! Send in an ops crew to get this store clean & presentable again! Geez!
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November 2023 by Arletha Ogba
Be careful what style pants and shoes you are buying out of this place some pants are not good they tear easily and some of the shoes are not made out of very good material and if you try to return the items even if you have them for days or even a month and wear them and they become damage you cannot return the items or they will only give you some of the money back so if it doesn't last you are stuck with damage products
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October 2023 by Danielle Harris
Need more plus sized clothing. The used to be my favorite place to shop
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September 2023 by Jess Lynn
I wouldn’t even give this a one star. Went to this location today. Waited to check out for quite some time. Got to the register. The cashier didn’t say anything and of course I said hello. The cashierwhich I find out later her name was Tracy looked up at me and proceeded to laugh and tell her co worker Joe that I have this stupid grin on my face expected her to say hello. And she doesn’t need to speak to anyone after 4 pm. I looked at her and I stated when I approach anyone acknowledging their presence is important especially in customer service. And she proceeded to complain about having to work. I called the store after feeling embarrassed and disrespected. And asked for the store manager and she answered and said she was the store manager. If this is how you treat your customers I will neverrrrrr return here
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September 2023 by Korey Poulnot
The only reason I'm writing this is for one of the associates named Brandon. There was no one on the floor except for him with a very long line to deal with solo. He worked hard to help each customer even as far as going to the back to retrieve a pick up order. He deserves appreciation and honestly the only reason I'm rating a 3 cause this store is a 1
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September 2023 by Vincent Jones
Huge selection of clothes unfortunately most sizes were mixed with other sizes and not within its place ie large mixed in with the XXL section or vice a versa.
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August 2023 by Brittany Kohn
10 people in line to check out, 2 cashiers taking their merry Ole time and 2 other employees assorting hangars or walking around while kids are crying and customers are waiting for like 20 minutes.
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July 2023 by General Clean
Friday July 14th I was in Burlinton around 10:30 am when I paid the cashier cashed 3 items 2 times, when she gave me the receipt I noticed and told her but she only refunded me 2 items and I told her too, then she told me that he would cancel everything and that she would refund the money and then I would pay again, however, she did not return all the money, she made everything difficult for me, she went to talk to the manager then she came back and returned part of the money but no everything, she told me that I have to wait 7 days for the money to be in my account, and in the end I decided not to buy anything, this has been the worst experience I have ever had in a store and I have been shopping in Burlinton for many years. I hope someone contacts me and explains it to me, especially that they return my money because they are like $75, otherwise I make a report and file a complaint. I have the receipts and also the invoice in my bank account.
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July 2023 by Hillary Kuemmerlin
They have some decent stuff, but don't bother shopping if you need to try things on because they never open the dressing rooms. Was in the store at 3pm on a Wednesday and the worker I asked just said they weren't open.
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July 2023 by Patricia Culbertson
I can never find the sizes in the area that are marked. For example, I go to size 14 jeans and there is every size but a 14.
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July 2023 by Patricia Cason
15 people in line 1 cashier on June 19th . This is not customer service by any means
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June 2023 by J B
Stood in line for an hour for one item. Only one register open. Line was wrapped around twice. I just left. Total waste of time
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May 2023 by Donna Osberg
I always enjoy the experience and the best choices on choles.
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April 2023 by Jonelle Doss
Ok the only reason for the two stars is the line. They have more than two registers but only two are ever open. The line is always long and they take their time ringing people up. ? The store is amazing though. They always have great deals and nice shoes and accessories for both men and women. It's just takes forever to Check out. I guess that's why they have a bunch of chips and socks and candy and chargers for sale all the way down the queue. It's plenty to look at while you wait.
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March 2023 by James “J.T.” Mello
Good variety and value of many things