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October 2023 by Rita Cwynar
I needed to have my car washed as my husband had died on Monday.When I pulled in, BarryWas smiling and veryPleasant.I mentioned my situation and wished me sincere condolences.While I was sweeping,he offered me some wipes and coupons for future purchases.Barry gave me such a sweet smile and energy in a sad time!You need more folks like him!!!
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October 2023 by Ariana Mur
Only worth the $ if you're getting the basic $7 wash and need to use the free vacuums and floor mat cleaner machine. Paid $18 and it didn't even clean the roof of our car.
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October 2023 by Rebecca S.
Basic car wash is now $5 instead of $7. As many other shops have unlimited Carspa also has o e price per month and offers unlimited washes. I would get the basic service but it's unclear what more you really get for the gold and more expensive package. They mention rain x and wheel shine and wax but how this is applied to your car by a machine is dubious. I can't tell the difference between the $20 car wash and the $5 wash. The only way to apply these products correctly is by hand so I would save my money and buy the wax and do it correctly. How you can wax a soaking wet car is not clear to me. The end result isn't bad. My tires and rims were still dirty but over all it wasn't bad. No rags but I bring my own. Vacuums are weak compared to other establishments. They do power wash your tires on. The way in the wash and apply some kind of pre treatment which is nice.
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September 2023 by K G
Most of the vacuums are weak, very rarely you'll get a decent one. Service is bad, I've canceled a month in advance and still got charged for the next month, went in to get a refund, too much of a hassle so I filed it through my bank, and then still got charged again the following month, that's wild. The wash itself is mediocre. One of the guys there rarely pays attention when telling the cars to pull forward, which resulted in a guy hitting my wife's car. Long story short, if it's the closet and you have low expectations, then go.
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September 2023 by SaVoyne Linsangan
Barry was very helpful in the while process! Did a great job with my car too! Would definitely come back again!
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September 2023 by Trae Holliday
Just purchased the gold package and ran my car thru the wash and it chipped the paint on my hood. When I brought the problem to the supervisor she immediately tried to state that I was lying and that if I didn’t have a previous photo of before I went through the wash it was nothing she could do. After asking for a incident report form she directed me to call the corporate office who has no answering service. The customer service i experienced my 1st time here was terrible it’s plenty of other place you can go wash your car other than here.
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September 2023 by ucmeinurdreams Millie
The gentleman who pre scrub before getting on the conveyor put no effort into preclean, then once on the conveyor, the jets blow off my window shield, and I had to reinstall it. Needless to say, the vehicle was still not fully cleaned.... I'm not even going to get into the vacuum situation... love my visit to Virginia, but this car wash was a regretful decision
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August 2023 by DN
Today at 10am I noticed a vehicle getting free service. I've seen this a few times. Very frustrating as these cars get the full treatment with pre rinse and brush as I'm lucky to get a rinse on my wind shield. This is very frustrating as I pay monthly for supposedly the best wash they have. However it seems that if you want the best treatment just know the attendant and get it free full service. I will not use this location again. I may even take my business elsewhere.
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June 2023 by Annette Green
We traveled from Colorado to Virginia over the course of 2 days in June. As you can imagine, the bugs were STUCK to our car. The first wash didn’t get all of the bugs off (but did get most of it off). They did allow us to go through again for the original cost. Customer service like this is hard to find these days! We will be back again before our trip is over to make sure we keep the car tidy.
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June 2023 by Alan Teele
In town for the weekend and needed to get some leaves and mud off from a summer storm the previous afternoon. After paying for the best wash, I rolled up to the wash tunnel where the attendant gave one wipe across my car’s grill and one across windshield before sending us into the tunnel.The automated portion of the car wash performed as expected.After exiting the wash we pulled up to the vacuums to clean the sand off of the mats. To my surprise, the vacuums in the stall I chose were hardly sucking any air. I checked the vacuums in the adjacent lanes and they too were basically off. I walked across the lot and checked two more vacuums and, surprise, they didn’t work either. With no employees in sight except for the young man half a**ing the prewash at the tunnel entrance, I left and will not grace another Car Spa again.
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May 2023 by Richard Green
Call car Wash is okay... the vacuum cleaner sucks they don't maintain has the vacuum for service them that stopped up the hoses a torn is very low suction in the vacuum cleaners you get Bailey vacuum cleaner the car interior no manager is there. Bring your own vacuum cleaner next time you'll be better off
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May 2023 by Kenneth Mopper
It's a thorough drive-through car wash. $10 gives you exterior car cleaning plus a layer of Wax, and free vacuum service. A good deal in my opinion.
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March 2023 by Arbitrage Rob
I’ve been coming to this car wash for three years and have never had a bad experience. I appreciate the availability of machines to clean floor mats and the free vacuums. However, there's room for improvement in the hiring of better employees as I've noticed a lack of prewash scrub during multiple visits. Overall, it's a great place and inexpensive. Keep up the great work!
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March 2023 by Louis Eisenberg
Just in time for pollen season. I have the unlimited wash option. The car wash machines are the best around. The tire shine could use some improvements.
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February 2023 by Anne Brewer
Awesome car wash! As a realtor I live on the road and need my car clean and this is the place. Great price on their monthly membership!
