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October 2023 by DJ Troutman
Friendly and knowledgeable staff, great training classes also are really useful, not only does the trainer provide basic obedience,but also gives great advice on ways to help with other concerns . Groomers were wonderful giving my pup his first grooming, where your puppy/dog is done at their appointment time, but handled with tender hands and not being held there locked in a cage the entire day like other groomers. Will definitely continue to use them and highly recommend them.
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October 2023 by Elle L.
I had a great experience at Care-A-Lot. I was visiting family for 10 days and noticed that my dad was giving the family dog one of the worst foods on the market, *gasp* Pedigree. I noticed "baby girl" was spitting out parts of the Pedigree kibble on the floor. The reason was because I noticed the bag was not stored correctly and was just left open for air to get in and it was expired. So it was stale and nasty. I have 3 dogs who I adore and spoil and make sure that I'm feeding them food without all those fillers and nasty ingredients. I also cook homemade dog food and treats for them as well as ordering monthly raw and cooked food from a local organic dog food store in San Diego so I was set on making sure baby girl was going to get better kibble as well as educating my family. While I was deciding on which kibble to get her, David approached me to provide some assistance. He showed me 4 brands that he recommended, provided an overview of each of those companies, and went over the ingredients and the benefits. I really appreciated the level of customer service I was given. I hope Care-A-Lot knows what a great employee they have as I have been a manager in retail in the past for many years and the service provided was top notch! Thank you David for your stellar service! Final note: baby girl loved the new kibble I bought and chomps all of it down without spitting any out and now I feel so much better!
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October 2023 by Kari Brickey
We have been to this store twice now and each time the staff is extremely helpful and kind. The store is clean and it is easy to find what products you need. They have everything you need for your pets. I don't think I will shop anywhere else for mine. Blessings!
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October 2023 by Ardreanna Ruiz
I took my poodle puppy there for his first grooming and Jessica was awesome. I really appreciate the care she took with him. Thank you
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August 2023 by Donelle Henry
If I could care a lot a negative five stars only in The Grooming Department I would Maya the groomer who groomed my dog and charged me $55 and I tipped her $25, a 3.5 dog. My fur baby has received the worst Grooming Services ever from Care a lot Pet Supplies.I found a groomer that' l'm a very much satisfied with to have groom my fur baby. I would never recommend Care A lot Grooming department to anyone who have a fur baby. I have to say they do have the best supplies and friendly worker around. The Grooming depth -5 starts for me, high prices with low quality of work that's being produced.
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August 2023 by Donelle H.
If I could care a lot a negative five stars only in The Grooming Department I would Maya the groomer who groomed my dog and charged me $55 and I tipped her $25, a 3.5 dog and gave my fur baby the worst Grooming services ever. I found a groomer that I'm very satisfied with to have groomed my fur baby. I would never recommend Care A lot Grooming department to anyone who has a fur baby. I have to say they do have the best supplies and friendly worker around. The Grooming depth -5 starts for me, high prices with low quality of work that's being produced.
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August 2023 by Kina Andrews
I made an appointment for my 7 month lab mix pit to get her nails clipped and was denied service over a growl. Dakota the nail technician came out with some broken dog bones trying to give my dog and my dog was not interested. Dakota had no enthusiasm, excitement, or interest in trying to service my dog. You would've growled too if you would have seen what they look like. I say all that to say it made me feel like they weren't even trying to help or give service to me. I was there less than 5 minutes. Within that time period of me being there, Dakota suggested for me to go across the street to Pet Supplies. Mind you my dog is very friendly when she feels it,but it was very stiff in there. I will never go back again.
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July 2023 by Gregory Chabi
Great self grooming facility. The staff was very helpful, and the prices are much lower than competitors.
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July 2023 by Greg “Worldfamous” Eudy
They had crickets for fishing and service was great.
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June 2023 by Wesley Gomez
The self dog wash is a dream come true. Clean, great price and amazing staff. Lots of towels, integrated hair dryers and wide tubs for the big dogs.
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June 2023 by Dayon Drake
This is our favorite pet store. We use them for everything from food and toys to vet and grooming visits. They definitely stand out as a family store and not a big chain store.
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May 2023 by Michael Windley
They did a fantastic job grooming my dog. They were fast, friendly, and she seemed less nervous than prior locations we had tried.
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May 2023 by Michaela F.
We frequent the one on Diamond Springs Rd. We recently discovered we lived right around the corner from this care a lot pet supply store. The customer service at this location is pretty bad. And not just one time. 6/6 of the times we've been there the customer service sucks. Last night we went in for some cat food and dog food. The cashier was chatting with a coworker who was getting off. The gentleman was leaving and the girl said "you're lucky you're not stuck here". Wow. Right in front of customers. I let her know there was expired food on the shelf and she brushed it off and then spaced off the rest of the transaction. We will be driving 15 minutes to the other location instead of 4 minutes to this one.
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April 2023 by TINA JOHNSON
Great place to bathe your pet
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February 2023 by Phillip Rogers
Everyone is always friendly, and they treat my pup right!!! They had this awesome bumper magnet!
