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October 2024 by Valentine Wendy
Charles Baker Collision Body Repair is the best repair shop in town.
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September 2024 by Joe Fuller
My car was rear-ended and I chose to have it repaired at Charles Barker Collision Center. They worked seamlessly with the insurance company who represented the person who hit my car. The repair was initially estimated at $1200 but ended up being $1600. But I didn't have any money out of pocket as those revisions were done between CBCC and the insurance company. They took about a week to repair the car and communicated well with me along the way. I was very pleased with the result. The trunk gaps and trunk lid lined up perfectly. Most important, the paint job was also flawless. Finally, they washed and vacuumed my car before I picked it up. Things like this can be a real hassle but they made it as good as it could be.
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September 2024 by Integrity Performance Inc
Don’t take your car here, they are unprofessional and does not communicate well at all, i believe they exaggerate estimates on vehicles as well, my car didn’t look bad at all, anyways my vehicle was deemed totaled and they didn’t wait until the insurance gave them the okay for my car to be towed from their property so I could get personal belongings. I won’t ever use their service again. Please beware!
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June 2024 by anita rourk
I had some damage to the front of my hood and fender. It is only 2 years old. I was worried that the paint would not match, they did a fabulous job I was so happy. Would highly recommend them.
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May 2024 by Lashon Goodman
Shawn Woodruff poor service.
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April 2024 by Madison M.
I came here because they were in network with my insurance company and I was so impressed with how kind each person I spoke to there was. They completed my repairs within the timeframe they gave me and they returned my car far cleaner than I left it. Would definitely return.
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March 2024 by Sandra Willard
This was my 2nd time using CB after having been hit on the back bumper of my vehicle. This time was just like the first. Easy drop off, rental car company comes to shuttle you to thier office, everything is so easy. My repairs took longer than expected due to a part that had to be ordered and painted but I didn't mind as long as it was done right.I hope I never need them again, but if I do, at least I know they're the best part of my accidents.
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February 2024 by serena
My car was hit and ran while it was parked, and I went to Charles barker through State Farm for my repair. Lamar from the front desk was very helpful, and so was Michelle. She even stayed late to get State Farm to fix my deductible from $500 to $200 because it was a hit and run and not a collision. I can’t even tell my car was hit now, and they cleaned my vehicle before they returned it. Thank you! :)
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January 2024 by Jessica L.
Excellent customer service and repair work! I would highly recommend them as they did a phenomenal job with my Mercedes repairs.
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January 2024 by R.H R.P
My go to place took very good care of me thanks!
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January 2024 by Freddie Daniels
WHEN I GET MY CAR BACK
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December 2023 by Doug Palmateer
They did a great job on fixing and repairing a minor body damage on my vehicle.
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September 2023 by Kathy B.
I don't normally write reviews. Charles Barker Repair Collision has no integrity what so ever! Extremely unhappy with their over all services. I took my car for a sunroof replacement on August 31, 2023. Went to put my car up today September 21, 2023, and it had damages on the inside and the outside. The service guy was not even going to tell me that they put a hole in the overhead liner... State Farm told me to put in another claim, they will subrogate. Now I have to start all over again with another repair shop.
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August 2023 by Keegan Simonis
Better off trying to repair your car yourself. Had an accident in september of 2022 and needed a dented bumper, broken windshield wiper reservoir and bent inner tie rod repaired. car was originally returned to me with the bent tie rod still on and had to return it to the shop. Finally brought it home and realized the sprayers for the windshield wiper didn’t work because the mechanic didn’t plug in the electrical wires and hoses for the reservoir. Found that out when i went to fill the reservoir and fluid drained on the floor of my garage. Just now noticed almost a year later that bumper supports on both sides that are held in by plastic clips were jammed inside random spots in the bumper instead of being properly reinstalled like the mechanic forgot where they went lol. I can excuse the tie rod and blame that on the insurance adjuster but the wiper fluid reservoir hoses/wires and the plastic bumper supports took me about 5 minutes or less to fix with no tools. If you have literally the most basic skills and half a brain you could do a better job than charles barker collision. Also took 3 months to have work done that would’ve taken 3 weeks including shipping time for parts.Services: Steering & suspension repair
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July 2023 by Laroy mobile mechanic
Shawn was very helpful. If you need Autobody repair this is the best place to go
