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November 2023 by jesse allen
Nick was super helpful assisting my Daughter in buying her first new car. The Jetta is great and the dealership looked fantastic. Great amenities as well.Our salesman Nick made the entire experience pleasing and a great experience.
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November 2023 by K Talk
Went into the dealership not really sure what I was about to get myself into. I left another dealership and didn't have the best experience. But Nick Rios greeted me right when I walked through the door. And from that moment on, he was spectacular. He took his time and showed me different cars and options. He never rushed me or pressured me into anything. He was very polite and caring. He made the car buying experience so easy and simple.
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November 2023 by Cade Righter
Super friendly and informative staff! My wife and I came in after a not-so good experience with a previous dealer and it was a breath of fresh air sitting down with William. He was very friendly and made us feel at home while getting the car process done. Not very often you get to experience speed and friendliness all at once. He was awesome! If I ever get the chance to recommend him I 100% will.
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October 2023 by Leda B.
Customer service sucks 1of the sales rep was rude and didn't act in a professional manner never again only gave a star to post this review
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October 2023 by Sam McElhenie
Nick and Jay made our car shopping and buying journey the best experience I’ve ever had at a dealership. There was no pressure at any time and no false sense of urgency created to make it feel like it had to happen now or never. Answered all our questions thoughtfully and thoroughly. We never considered an electric vehicle before stepping on the lot and left with one. That’s thanks to Jay’s expertise and being the EV expert. In addition to Jay and Nick, every team member we interacted with was top notch including Sterling and Scott. It was a welcome change from the usual dealership experience.
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October 2023 by Austin Choeun-La
Nick was an amazing sales person! He helped me get the best deal for the buck! Overall very friendly and getting to know the customer was a keep intake on what good customer service should be like. I would be recommending him to my other friends or family members to come here and talk to Nick about getting a car!
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October 2023 by Darrel Y.
The people that work here are so lazy. The customer service. Super sucks they gave me a car It wasn't deprogrammed took them 2 hours to clean it For it to be a half ass job and gave me the car with no gas in it definitely find another dealer to go to
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September 2023 by Patti Hanselman
Excellent sales staff. Ive always had great experience with service here as well. Sterling was the best! Knowledgeable, professional and kind. Go see him for your auto needs! He was able to put me in this vehicle in a matter of hours. Worked with me on my time schedule. Couldn’t have asked for better personal service. Got me the best deal possible. Better than I expected even. You won’t be disappointed.
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September 2023 by Ron
This was my first car-buying experience at Checkered Flag VW and my first VW vehicle. I bought a 2023 VW Tiguan from the dealership and I had a refreshing experience. I say refreshing for other dealerships I went to recently; no names were pushing sales, and not transparent. Specifically, what was advertised was not what was in front of me when the final figures were presented, I was shocked and could not get clarification.Mr. Miller was very polite and professional and helped me set up a test drive, made sure I had everything I needed and answered my questions. On the day of my test drive, he could not make it but scheduled, with plenty of time in advance, my test drive with Mr. Rios. I understand life happens, but he made sure everything was covered and all previous arrangements were kept to make sure again everything I needed was covered. I appreciated the professionalism.Mr. Rios was very nice and professional, and I appreciated the upfront pricing. Everything was laid out in front of me and emphasis on what was best for me. During my test drive, he answered all the questions I had about the vehicle I eventually bought. All my paperwork was quick and everything was explained in detail by Mr. Rios. I never felt pressured even when going over different coverages for my vehicle. The final figures were clear, with no surprises, and clearly explained.My experience with Checkered Flag and especially my interactions with Mr. Miller and Mr. Rios were very positive I love my new car and the overall experience was very positive. I would highly recommend it if you are looking for direct upfront pricing then look here. Additionally, if you want no pressure and a relaxed car-buying experience I would look here. I would also highly recommend the staff above and I am a lifelong VW fan!
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September 2023 by Dorean King
Scott made my buying experience quick and painless. Never have I experienced service like this. Thank you once again Scott. You're the best!
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September 2023 by Abi Kuefler
It was a pleasure working with Nick! He was very knowledgeable and it was the most enjoyable and comfortable car shopping experience I’ve ever had. Their business practices are a breath of fresh air. Highly recommended!
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September 2023 by Caroline Kowalchyk
Nick was AMAZING!! He helped us find the perfect car and was super patient with us as we changed our mind a few times. It is evident that he is there simply to make sure you get the best deal for you that makes the most sense for you! We 100% recommended him for all of your car buying needs!
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August 2023 by Pedro Orta
Bought a new vehicle recently ( 2023 VW Taos) my customer experience was great from the moment we set foot. The dedication and profesionalism displayed by Pedro and Gaby was amazing throughout the entire process. I totally recommend this dealership to anyone. Thank you so much Checkered Flag VW.
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August 2023 by Nancy Liner
Aali was absolutely delightful and wonderful to work with. We desperately needed a new vehicle but the last time we bought a new vehiclewas 2013. We just don’t do this often and had no clue what to expect. I will say there was zero pressure to actually buy a vehicle. There was no trying to upsell you to a more expensive vehicle. Aali got a list of what we wanted exactly and matched us with the least expensive vehicle. She made a video for us to view before we got up there since we live 3 hours away. She went above and beyond!
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July 2023 by Curtis Braddy
Awesome experience. Very informative and helpful. You could really tell they had a passion for not only helping you find what you want but for the cars themselves. Our sales rep Sterling was awesome.