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January 2024 by Wolfgar Mountbatten
Was an ok little shop at one time...but I felt as if I were treated like a thief the last couple times in there..staff eyed me throughout store and were a bit rude when I didn't purchase anything.Well first of all not much selection,secondly I don't wanna deal with "Grimace"the grouch
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December 2023 by Angela Beck
Nice home decor treasures.
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September 2023 by Green Angel
Friendly staff, but small store and not many things to buy.
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September 2023 by Talia Vialpando
I come here allot I see and hear allot its a great place ,The staff here is very understanding, and very nice, but they get allot of Karens, one Lady kept marking down ítems then complaining whenever they refused to let her basically steal, one Lady Brought a dresser from there and tried to refund it 10 minutes later after she found out it wouldnt fit in her car when they denied her as there is a no refund policy, she said there was bed bugs and caused a scene. Some people are so entittled. The staff matchs your energy so if they're Rude ask yourselfwhy? There was 9 months they didnt have air and they had to work in 92 degree heat people yelling at them for something they didnt have control over. As for the prices they price everything half of its original price so a $50 purse would be $25 instead. Keep that in mind whenever shopping here Their pricing is cheaper, but they discount it even more than most places even Goodwill.
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August 2023 by Kimberly Trickett
Small store with a lot of clothing including some brand name. Some furniture, household wares, and books.
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July 2023 by Beverly Evans
No air on a hot summer’s day - I felt sorry for the clerk.
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July 2023 by Jessica J.
This store was smaller than expected. The selection is not the greatest and it's a little pricey in my opinion. I unfortunately didn't find anything I liked today and I can't find myself going back.
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June 2023 by Lauren
Traveled from Chesapeake just to visit this location despite reading some of these reviews. To start on a positive note, the staff is very sweet. However, I was baffled at the prices here. $7 for a sun dress, $30 for a mixer, $70 for a baby swing, and $15 for a baby high chair just to name a few things I spotted. It’s outrageous how corporate greed has taken over companies such as CHKD and Goodwill. This is another place I unfortunately won’t be shopping at again.
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April 2023 by WhatWilBWilB
Over priced and rude. They sell used items they obtained for FREE at retail or eBay prices. And don’t offer a return policy. Overpriced and rude. Everyone that works there is rude
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March 2023 by April G.
The store was clean and well kept but my sisters and I would not recommend store #823. My sisters and I enjoy shopping at thrift stores anywhere we travel, especially those that support charities and causes. During a sister vacation to Va. Beach we enjoyed some shopping at the CHKD store mentioned above. Between the three of us we spent a several hundred dollars on items and clothing. With no fitting rooms available we took our haul back our hotel room to try on. Several items were not true to size. We contacted the store manager to ask if they would allow exchanges. The manager said all sales are final, sorry about your luck. Next time you should wear tight clothes so you can try clothes on overtop. We were flabbergasted! That is NOT good customer service for a business that is trying to gain patrons so this business can support local causes. Such a shame.
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January 2023 by Jane R.
Tumi, Kate Spade, Coach and more! We were looking for a throw away suitcase to head back home. We were at Walmart and thought we might as well stop by here. It looks small. I wasn't expecting much to be honest. We found a decent one for $7 I was about to settle for, then my husband found a check in luggage - Tumi for $15! I looked around and found a Kate Spade tote and leather gloves. You can still smell the leather on that bad boy! I also found a small coach purse, looks authentic, but pretty old and scratched up. Wasn't my style, but for less than $15, still good deal if it's your style IMO. I did find a bunch of other totes in great shape and a ridiculous LV knock off for $15. Overall, one of the best places for totes and bags! At least for me. It was a good day! Granted, I've only been here once.
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November 2022 by Tammy S.
I love thrifting. I go several times a week. Big fan of Goodwill, but they don't open until 11:00 (ridiculous) Anyway, in the area, so went to this location. Was there 2 hours, waiting on my husband, who dropped me off. Lots of merchandise. Mon 25% discount for military, Tues 25% of entire purchase & Thur 25% off seniors. Excellent! The bad things about CHKD...no restrooms or dressing rooms. About 5 shopping carts. Used bags for merchandise. Hangers looked like they're 25 yrs old. Employees are not friendly & frankly rude. One went flying by reeking of cigarettes. They all dress like vagabonds. No uniforms. It was very busy & the cashier held her own. If she called for help, they screamed at her "I'm coming" for all the patrons to endure. Prices were stupid high $1,000 on a chair...yep, you heard me right. I asked if they'd watch my basket to go to the bathroom at Walmart..."We're not babysitting your basket" I was between a rock & a hard place. Then my hub walked in the door. My knight! Ran to WM, came back, paid & hit the road. Won't be going back. A brand new Goodwill is being built right around the corner...
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June 2022 by Michelle Molandes
Rude employees small smells cramped stay far away
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April 2022 by Christina N.
Not the best selection here.... It is a rather small thrift store located in the First Colonial area of Virginia Beach. Lots of neighborhoods nearby which is why I'm surprised they don't have more of a selection. I'm sure there are still treasures and good deals to be found within this store I just haven't found much the couple of times I've gone. I mainly go to look for clothes, shoes, and accessories so I didn't really browse the hard goods, furniture, or electronic sections. If you do check them out, go on Tuesday when everything is 25% off!
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April 2022 by bailey harrell
ATTN BED BUGS!!!!!!!! Bought this dresser today at this location and got it home only to find BED BUG DROPPINGS ALL THROUGHOUT. I asked the lady before I checked out, if they cleaned And bleached for bugs, I was told yes, Im disgusted and appalled. If this was a good will, without a doubt I would be getting my money back and more. I support CHKD and would love to see my money go to a good cause. DO NOT buy furniture from this location or even clothes!!