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August 2023 by Lisa O.
This is such a friendly Coastal Edge. Staff is always saying Hello and Helpful. It is a pretty big store too. The right side is all the mens section and the left is for the ladies. Great selection of clothing. Great selection of shoes. And My personal favorite is that they have a nice selection of sunscreen. I go just for sunscreen all the time. They have good music going and it just feels like a party. I love this place. They are neat and clean and organized.
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May 2023 by katie menzer
I stopped by for a last minute birthday present for my boyfriend. I didn’t really have a plan, but Carter was so helpful! She helped me pick out shirts, and was always near for any questions I had. She was SO sweet and friendly, excellent customer service! I even saw her trying to help at the register to be more productive and help the line go faster. Just a truly good employee.
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May 2023 by Adrienne Perkins
Whoever the the young lady was working the register today @5 pm w the blonde hair & green eyes.... holy cow. Talk about a rude. Brought my 13 yo son in for a hoodie bc he lost his at school. In & out trip, he knew exactly which one he wanted. Tried it on, put it back on the hanger. Simple. Got to the register, and she said to me "Are you buying this?" I said "yes, he likes that one." She said, "Oh, because I'm confused why you put it back on the hanger." (As she rolled her eyes) My son & I both just looked at her and then at each other, wondering if we did something wrong. She never looked up or even gave us a glance. It's like we weren't even there. I gave her my card, she printed the receipt, asked me to sign it & then handed us the hoodie. I said "thank you". And she said nothing. Not you're welcome, have a nice day, come back and see us, nothing. My family & I have lived here over 10 years. Been shopping at Coastal with my 5 kids countless times. Never had any of the employees treat us this way. I can spend $60 on a hoodie else where & atleast be talked to in a kinder way. But I live right across the street so its very convenient. The sad part is, its not even summer time yet. God help her when things really start to pick up. Made me question ever going back there again.
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May 2023 by Wendy Baker
Olivia was such a great help! Knew what she was doing and checked me out with speed and friendliness!
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October 2022 by Kimberly Adams
My wife has been shopping at this ridiculously over-priced pseudo surf shop for years because her son loves name brand surfer clothing and it's convenient to where we live!First of all, one of the reasons I dislike this store so much is because they sic a sales girl or guy on you the moment you walk in to the point of overkill! They bug you the entire time you're trying to look around. What an oppressive shopping experience.Yes, they carry name brands, as does WRV and 17th Street Surf Shop. The main difference is that Coastal's clothing is so overpriced it's insane!Here's the real kicker and will prevent me or my wife from ever putting a toe back in their store. My wife bought my daughter-in-law a shirt and showed it to me that night. I told her she'll thank her, then put it in the back of her closet and never consider wearing it. It was definitely not her style. Therefore my wife took it back the very next day with the store receipt and asked for her money back. They told her that the owner's policy is never to refund a payment, a customer can only receive store credit! WTH?! The next day with receipt in hand and you're telling me you don't give refunds on returns regardless of the fact that it was purchased within 24 hours?!! Are you kidding me?!Buyer beware! Don't spend your hard earned money at this unappreciative, overpriced store! You can go right around the corner and get the same brand for 20% less or more! Plus the other local surf stores also carry their own name brand products and you can buy clothing at half the price! Save your $$$!
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October 2022 by Mom Or Keisha
Ridiculous - beware because they do not tell you!!!! All purchases final - NO returns! A week after I bought a dress - tags on - never worn with receipt and they wouldn’t give store credit or even allow me to exchange for something else! Will never step foot in this store again!
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March 2022 by Vanilla Kisses
Ridiculous - beware because they do not tell you!!!! All purchases final - NO returns! A week after I bought a dress - tags on - never worn with receipt and they wouldn’t give store credit or even allow me to exchange for something else! Will never step foot in this store again!
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March 2022 by Patrick Carr
Love this place. Love the style.
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February 2022 by Lindsy Hooper
In a world where customer service seems to be a thing of the past, Coastal Edge and it’s young, happy staff is still bringing it. Thank you! Keep doing what you’re doing.
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February 2022 by Theresa Cross Danbusky
I brought my son into Redmill this afternoon to get a new skateboard and wanted to share what a great experience we had…. Asher helped my son build the new board. He was very patient with my son and knowledgeable about what he needed. He let my son help and they seemed to really connect. Great experience ☺️
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December 2021 by Kimberly Adams
They dont accept any returns even with receipt. You can only get a store credit- even if bringing back the next day. I would rather order online from another supplier and not take that risk- especially when gift giving.
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December 2021 by Cori L.
NO RETURNS?! I didn't realize until after my purchase of a pretty expensive hoodie that I was buying as a gift that the store does not accept returns (which is PURE INSANITY). Due to this policy, I will never make a purchase at Coastal Edge again. I will support the other 99.9% of businesses who respect a consumers right to decide they don't like an item and are more than willing to provide a full refund, no questions asked.
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October 2021 by Andrea Rothemich
The best customer service I’ve ever experienced! I was looking for a specific shirt in a specific size and was told a date when it would be in. I went back on that day and they did not have the size they had assured me they would have. I emailed the company and let them know I was upset and disappointed. I received a personal phone call the next day apologizing and assuring me they would make the size I requested and have it shipped directly to the store in 2 days with my name. The gentleman was very polite and kind and solved the issue immediately!
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October 2021 by KAtwood Adams
My wife has been shopping at this ridiculously over-priced pseudo surf shop for years because her son loves name brand surfer clothing and it's convenient to where we live!First of all, one of the reasons I dislike this store so much is because they sic a sales girl or guy on you the moment you walk in to the point of overkill! They bug you the entire time you're trying to look around. What an oppressive shopping experience.Yes, they carry name brands, as does WRV and 17th Street Surf Shop. The main difference is that Coastal's clothing is so overpriced it's insane!Here's the real kicker and will prevent me or my wife from ever putting a toe back in their store. My wife bought my daughter-in-law a shirt and showed it to me that night. I told her she'll thank her, then put it in the back of her closet and never consider wearing it. It was definitely not her style. Therefore my wife took it back the very next day with the store receipt and asked for her money back. They told her that the owner's policy is never to refund a payment, a customer can only receive store credit! WTH?! The next day with receipt in hand and you're telling me you don't give refunds on returns regardless of the fact that it was purchased within 24 hours?!! Are you kidding me?!Buyer beware! Don't spend your hard earned money at this unappreciative, overpriced store! You can go right around the corner and get the same brand for 20% less or more! Plus the other local surf stores also carry their own name brand products and you can buy clothing at half the price! Save your $$$!
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July 2021 by John H.
Beware you can't get a refund . Exchange only? If you aren't sure go somewhere else .... Not Happy
