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April 2024 by Kathy Martin
The man explained what was going to be done, quoted 45 minutes to hour, sent email when finished. Friendly and positive. Refreshing for sure. Thank you.
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April 2024 by Jobina R.
Phone repair was quick and easy. It was repaired within an hour. Our son was happy to have his phone back with no issues.
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March 2024 by LaWanda B. Carter
I recently visited the CPR Phone Store in Virginia Beach, and I was blown away by the exceptional service I received. The manager went above and beyond to provide me with comprehensive information about the repair process and potential outcomes. What impressed me the most was their proactive approach - they even attempted to clean my device before suggesting ordering a part to see if it would resolve the issue. The level of attention to detail and personalized service was outstanding. The professionalism and commitment to customer satisfaction demonstrated by the team at this store have truly set a high standard. I highly recommend CPR Phone Store in Virginia Beach for anyone in need of repair services. Keep up the fantastic work! ⭐⭐⭐⭐⭐
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March 2024 by DMC
I brought my Husband’s iPod to CPR to get its screen repaired. The Staff was polite and very helpful. I was surprised on how fast they were able to get the iPod repaired,
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March 2024 by brian miller
Quick, friendly and affordable.
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February 2024 by Chelsea Roberts
Excellent service at an excellent price. Would highly recommend getting repairs here
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February 2024 by Rameesh McKnight
Extremely helpful and professional. They were able to order the screen I needed that day and install the next day no problem. Phone is like brand new, I would 100 percent recommend CPR if your needing repairs for a cell phone.
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February 2024 by wilerd2424
Awesome service, quick turn around, and reasonable prices.
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January 2024 by Diouxd
They repaired my iPhone SE for a reasonable price and I had it back the next day. The staff are very knowledgeable, helpful and call when they say they will call.
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January 2024 by a johnson
Fast service and good customer service.
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January 2024 by Lei Dunn
Great communication and quick repair.
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January 2024 by CG Johnson
Great, fast work! My heros!!
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December 2023 by pat taute
quick service, very nice and helpful people ?
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December 2023 by john hazelwood
Nice people working there,Thank you for the service i received, Great work
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December 2023 by Michon Peters
I don't like to do things like this, but it is sort of necessary given the nature of the situation. I went in to get my charger port repaired on my phone. The price was fine, and so was the service, until I received my phone after the repair. They had cracked my screen protector, probably with tweezers given where and how it cracked. My problem is that afterwards, they didn't compensate me in anyway for the broken screen protector before charging me for the repairs. I am not mad, but I am disappointed and worried about what this says about the business as a whole. If they would still charge me full price for the repair and not give me a referral to get it replaced, what would have been done if that happened to an internal part of my phone? How much worse off would I have been if they kept that same level of negligence? Fortunately, the charger port that was installed works just fine and I was able to find a replacement for my screen protector, but I had to go elsewhere to get it.I give CPR Phone repair two stars, as while my phone repair was made, the convivence of service was lost when my screen protector was broke from tampering unnecessary to the repair made, and no free service was offered to amend this fact. I still hold out hope that they can make this right, but as of now, they haven't. Here are pictures of the screen protector for referenceUpdate: Given the fact that the owner decided to respond but there was no actual attempt at reaching out to me, this tells me this is a place that overtly lies in these responses. If they are willing to lie here, what do you think they'll lie about when it comes to your phone? I have updated star rating to more accurately reflect my experience.
