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April 2024 by Azariah Hollister
IT IS SUPPOSED TO OPEN AT 7am! It is 7:16 and the doors are locked standing out in the cold smh. I would understand if it was a couple of minutes but 16 is just downright disrespectful ??♀️
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April 2024 by Frances Buckley
This pharmacy is not close to my house, but I go to this pharmacy because of the incredible customer service I have received lately! I just went through the drive-through at rush-hour with three cars in front of me and it took less than five minutes. I am just so impressed. I also called earlier and was barely on hold. You guys are doing something right for sure!
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November 2023 by Nicole K.
the CVS location in the Hilltop Shopping Center is my primary CVS location. I'm sure I've been shopping here for at least a decade. I think they have the best workers here. I have needed help many times over the years, and the customer service has been top-notch. This goes for the pharmacy staff and the storefront staff. This location is a dedicated HealthHub with a MinuteClinic with providers specializing in family health care. I've scheduled my flu shots here a couple of times.Even with the 2023 Laskin Road construction, I still visit this CVS MORE THAN ANY OTHER LOCATION.I give this location two thumbs up.This is an excellent CVS. The only thing that irritated me for YEARS was that the parking lot had no painted lines. A building where potentially ill individuals and elderly individuals frequented lacked the basic safety offering of clearly marked parking spaces. Finally, in November of 2023, the parking lot got painted lines. The lines were poorly painted and uneven, but having them in any fashion is a safety improvement, especially now that it is getting dark earlier.
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September 2023 by Jim L
Absolutely the worst Service of any Company In Va. Beach.They will not answer their phone in the Pharmacy. Wish I could give them No Stars!
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September 2023 by Dev Renee
I don't wanna hear you're understaffed. I always hear that what I want to hear is you know how to do your job? Regardless of being understaffed, you should be able to pick up the phone and go Please hold. it is not that hard.
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July 2023 by olivia
I have tried to set an appointment for the clinic twice and been cancelled on both times even though I AM HERE. Eff this location seriously it’s ridiculous.
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July 2023 by Steve and Faith Ballew
In Va Beach on vacation and lost my prescription eyeglasses, contacts, and eyedrops. The CVS pharmacist was extremely helpful and prompt assisting me in transferring my eyedrops and applying discounts to both of them. Thank you CVS!! Because of you, our vacation was not ruined!!
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July 2023 by Rachael Anne
Me: Why is my prescription on hold?Pharm tech: We need to clarify the instructions with your doctor. Does it say take 1/4 a tablet daily for two weeks?Me: yes, precisely.Pharm: ok, we just have to make sure that's what it says because we don't know.Me: you just read it....Pharm: ??♂️?
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June 2023 by Tiffany E.
No, I don't recommend using this particular CVS pharmacy. Go elsewhere where you'll be treated with respect. Myself nor my children will not be using this pharmacy any longer. Bye 1688 Laskin Rd.
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June 2023 by John K
Worst experience with a pharmacy I've ever had. Went in at opening today, spoken to rudely by the tech and pharmacist. Tech told me they didn't have my prescription. I had to ask him to double check. Pharmacist then told me it was at the other location down the street. So, I drove there and they were closed. New staff needed.
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June 2023 by A Wolf.
Asked if they had a blood pressure machine or did it. He was a rude, fat guy with beard. Never get my business again.
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May 2023 by John Huthanse
Total incompetent pharmacy...you'd be better off using any other pharmacy.
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May 2023 by Lani Milliken
I was given the wrong prescription totally not opened at all completely sealed bag still stapled.The dosage was changed by my doctor. I didn't notice until it left the the pharmacy. They wouldn't accept it back or give me a refund. Make sure you triple check if there is a dosage change obviouslythey arent taking any accountability. What a rip off!!! Furthermore if I'd taken the wrong dosage and had a medical emergency they'd be liable.
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April 2023 by Alex G.
So even though it says that online you can request a covid test, reserve a time, and get a confirmation email it’s a lie! I got told that there are no covid test in the building because there is no one that can run them??? The manager has yet to take the appointments off the website!!! How come no one told me till I was there for my appointment they didn’t do COVID tests? No call no nothing. They told me to cancel my appointment and go somewhere else. Extremely inconvenient!!
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April 2023 by Alison M
I am not a CVS gal most of the time anyway, more Walgreens which is where I get all my prescriptions. But my husband is a CVSer so I stop in with him to get his items when he needs refills or certain things.We've been to this store a few times and the lady up front with the long ponytail is SO rude!It's not easy to get in and out with all the construction on Laskin anyway and I don't like the layout - but that older lady is short, hateful and in general not customer friendly. So I tend to avoid this particular location anyway just bc I don't like being talked down to while I purchase chapstick!Otherwise the drive-through and inside the store is fine.