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February 2024 by Joshua Bates
pharmacy staff is incredibly rude and short with customers. if you dont want to help people and show basic kindness, maybe find a different career.
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November 2023 by Barbara elliott
Pharmacy decided to inactivate my current prescription and refuse to reactivate it so now I called my doctor office to send in a new prescription and still can’t get it filled so don’t use this pharmacy they inactivate patients prescriptions for no reason !!! Worst place ever
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August 2023 by C Mathews
This branch has serious issues. It takes 2 days for a prescription to be filled. Longer for refills. Been waiting a week for a crucial med and they can't even tell me when it will arrive. Completely unacceptable.
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June 2023 by Lou
How they stay in business is the question—awful pharmacy service whether thru the annoying web page, the robot on the phone or ordering personally online. I’m switching to rite aide.
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May 2023 by Mallori Tisinger
This is the best pharmacy! They are always kind and help with anything I need! Sometimes my doctors mess something up with my scripts and they are always quick to help me resolve it! I also take some meds others have made me feel bad about taking but they have never made me feel like they are judging me! This pharmacy is always sooooo busy but I never have a problem when I need a script “rushed” but also please have patience with them because they are super busy all the time so don’t expect your meds in 5 mins… but their service is always consistent and it surprises me every time because I see how much they can be dealing with! Love this pharmacy and it’s staff so much
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April 2023 by Sara Pearson
If I could give negative stars, I would. This place is a whole joke. Totally incapable of effective communication with patients. BEYOND slow every single time I'm in. Regardless of going in or the drive thru, be prepared to wait. And if you're inside, prepare to hear gossip among pharmacy employees and see then standing around with incredibly long lines. The worst pharmacy in the city. I would highly recommend NOT coming here.
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January 2023 by Imaradra
Pharmacy is horrible ! Sense of urgency is key and if you communicate better with patients there wouldn’t be a problem but instead they make excuses. I had to drive to the pharmacy while on hold for 45mins in order for them to tell me the prescription was ready!
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December 2022 by Imaradra Rogers
Pharmacy is horrible ! Sense of urgency is key and if you communicate better with patients there wouldn’t be a problem but instead they make excuses. I had to drive to the pharmacy while on hold for 45mins in order for them to tell me the prescription was ready!
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December 2022 by Doug S.
This Pharmacy is the greatest! Myra, Natalie, Doug, Megan and Feeb's , just to mention a few of the many that have helped me over the last two years. This is my go to pharmacy. They treat me like family.
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December 2022 by Jessie Sanford
I love this CVS! I get photos printed there. Also, shopping from time to time and it doesn’t matter if I call or go in the store, the ladies that work there are so kind and friendly! Wonderful customer service! I’m always traveling around the Hampton Roads area and I have to say, this is by far the best CVS in this area.
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December 2022 by Jessie
I love this CVS! I get photos printed there. Also, shopping from time to time and it doesn’t matter if I call or go in the store, the ladies that work there are so kind and friendly! Wonderful customer service! I’m always traveling around the Hampton Roads area and I have to say, this is by far the best CVS in this area.
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December 2022 by Matt Hooker
The pharmacy is always so slow. I’ve been using this pharmacy for months and every time I go there is always a long wait at both the drive through and inside. I tried to pickup my prescriptions during my break from work, which was my only chance to go and pick them up. And just did not have time to wait. It seems like they are always understaffed, it’s ridiculous. The staff didn’t appear to have any sense of urgency. They also didn’t have one prescription ready because they didn’t call the prescriber for more refills. I will utilize the delivery option this time, and seek a different pharmacy in the future.
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December 2022 by Shay Mann
I was grossly overcharged for a prescription by a cashier at the pharmacy who was not only unfamiliar with everything about the pharmacy, but also had a hacking cough with no mask on.I had a prescription filled for Mometasone furoate nasal spray (Nasonex) and was charged $74.70. I asked the cashier if my GoodRx card had been applied and she said yes. I later discovered that it had not. The GoodRx price is about $15 less. She blatantly lied to my face...while also coughing nonstop.Additionally, the pharmacist or pharmacy techs failed to inform me that this exact medication is available over-the-counter at CVS for $18.99. Instead, they just quietly gave me a more expensive version. I feel like I was scammed, by the very people I should be trusting.This pharmacy has always treated me well and I really felt like they looked out for their customers in helping them find the lowest cost option for prescriptions - especially for those without insurance, and veterans like me who utilize Veterans Affairs for medical care.That is no longer the case. If you're someone who insists on shopping at CVS or utilizing their pharmacy, I strongly recommend going to a different location. Avoid this one like the plague...because the hacking cashier who will rip you off might try to give that to you.
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September 2022 by Jeffrey Berger
Used to be efficient and quick. Now miserably slow and inefficient.
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September 2022 by Bill Cadillac
CVS is a great store and has a top notch pharmacy. Everyday low prices and the convenience of all my shopping needs in one store. Keep up the good work!