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January 2024 by Morgan Aspinwall
Just had the most pleasant, quick and kind customer service experience with Jordan. We had an online order come in wrong and he was so apologetic, helpful and generous with the return process. What a great visit! Thank you, Jordan!
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January 2024 by Ariana Rosado
Great name!!!!!??????
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January 2024 by Keynon Roze
Curbside pickup service was convenient and extremely fast.
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January 2024 by Riley Anderson
Online it says the Stanley cups are in stock but they had none on the shelf’s and I noticed there was about 5 at one register and 1 at another, I asked an associate if they were on hold and she said to ask them at the register. When I get to the register an employee tells me they are all on hold for himself. How is that fair that I can’t purchase something that’s not on hold and not already purchased just for an employee who could’ve set them to where customers wouldn’t think they are for sale. That is misleading because they are still in stock because he hasn’t bought them yet just plans to but I can’t buy one.
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December 2023 by ALEX ROMAN
Sporty
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November 2023 by t Urby
Not I person their acknowledged we were there, even the cashier when we left who was busy...... on her cell phone
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November 2023 by Marcia
I was there yesterday and I forgot my card. When the sales rep tried to to use my ID to look up my account but it was not working Jesse was super helpful in getting the issue resolved. I appreciate him and his staff. Honorable mention to Eric in the fishing department.
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November 2023 by Mitchell D.
This is not a sporting store no hunting no hunting or fishing lic. They sell what they want not want customers needs been to 2 so called dicks sporting good could not get any type of fishing or hunting lic they have nothing for hunting hereto not waste your time with this fake sporting store.
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October 2023 by Erica H.
The man manager lacks customer service skills. He and one of the employees literally stared at my son and I as we were walking in the door and didn't utter a good morning, welcome in or anything and when my son attempted to get the manager attention as he was semi walking in our direction for assistance he ignored him and my son is tall with a deep voice. My son literally had to walk all the way to the other associate that starred us down for assistance with a dressing room. It took 20 minutes for two younger associates to acknowledge my son and I. I know see why people avoid shopping in stores.
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October 2023 by JACK Reynolds
The cashier was super nice and cool tbh he should get a raise. W employee. :)
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October 2023 by Charles Berry
Went there for a certain item range muffs because the website said they had them. Got there only to find out that was wrong please update your website
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September 2023 by Matt Smithson
The store is poorly organized from a clothing perspective.Fishing section was a disaster with tons of items all over the floor and lots of out of stock products.Shopping here conveyed poor management and retail practices with many areas of the store looking disheveled.Corporate would be well served to replace management and get this location back to where it used to be.
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September 2023 by ManInTheMirror
Ordered a trampoline over the weekend I wish I could have remembered names however, we asked a young lady to help us find the trampoline, she walks halfway then shows us and then walks off. I’m hoping she didn’t help us because it wasn’t her department expertise but I thought it was rude nonetheless. We found another gentleman in the outdoor section that was very helpful, got us a cart and walked us to the front to help us check out and he even loaded it in the car for us.I got home started to put it together when I got the second box I realized the boxes were mixed match. We went back to the store and the store manager on duty on 08/12 in the evening was very helpful and got us the right thing.Overall a great store I know not every customer service assosicate is going to be exceptional but for the most part great customer service.
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September 2023 by Tim F
Had multiple problems finding prices of items n etc etc but once talked with the managers all was fixed above & beyond... Garret and Noel are great with customer service... TY guys
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September 2023 by Nicholas Cerny
Great selection of work boots/safety shoes. They had exactly what I needed for a good price.
