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February 2024 by Tim H.
Love this store. Plenty of employees that still offer customer service. Thanks Dillards!
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February 2024 by Jose Rosacruz
Nice and clean location.
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January 2024 by LEARNING Can Be Fun
Loved the finds at this store. Got a dress for under $14. Didn't find what I was looking for. Saw Bathroom is hard to locate, but I found it. This is where my tax dollars finna go. Can I get a discount???
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January 2024 by Jackeline Cardenas Douglas
I love Dillard's! First time visiting this location, and I was impressed. I'll be back in the near future.
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January 2024 by Tracy Gilmore
It's the mall
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January 2024 by Karen Brady
Best mall left around, period!
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January 2024 by Deanna
I did not have a good experience shopping for perfume and cologne I asked the young African American man at the men’s cologne counter on Thursday 12/21/23 around 12 pm if he could help me with a Gucci cologne. I asked if this was a high seller he says “ I don’t know I don’t work for Gucci” well obviously! but he does work at the cologne counter and should have some knowledge about what sells, and could of assisted me with picking out a cologne. The older Asian woman there was very helpful she helped me find one that smelled amazing was very patient and let me smell other colognes! Not sure why that guy works there if he has no type of customer service skills I would have left with nothing if it wasn’t for that very helpful lady who saw me walking away and asked if I needed some assistance! This also happened by the women’s perfume section around 3:30 pm I was looking for something for myself I asked to smell a certain perfume the born in Roma! .. didn’t like it so I just walked around the glass looking for others .. the women there standing with the older black man didn’t even try to help.. I don’t understand why no one has customer service skills but works in retail I will not be going back to Dillards anymore it’s the holiday season and the employees are very dismissive I can imagine how they are off season..
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January 2024 by Shawn A
Service terrible in mens department
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January 2024 by Babe Deloweezy
Poor customer service at its finest! I have no words on those ladies that working upstairs in Dillards.
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November 2023 by Eb
Kristine at Kiehls has been an absolute God send! I ran into her by chance a year ago, and she has been an excellent resource for not only myself but my friend as well. She does not only take her job seriously, she nutures the relationship with her customers, without the sales gimmicks getting in the way. I truly appreciate the business relationship and so does my skin! Stop by the Kiehls booth, you will leave refreshed and renewed!
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November 2023 by Stephanie Mathis
Love the store! They had my husband's size shirts and a variety of NICE styles to choose from...I recommend shopping at Dillard's
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October 2023 by Paul Bradley
One of the last remaining clothing department stores from the shopping mall era. They survived by remembering what the customer wants(quality and options) and they provide it with great people too.
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October 2023 by Deborah Reilly
There's still good customer service somewhere and it's at Dillard's in Lynnhaven Mall. The staff in the shoe department, accessories, and the undergarments were there and ready to help with my questions and needs.
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September 2023 by J
Luella in the men’s department really knew the product lines and helped us maximize the brief amount of time we had. Got 4 pairs of pants, two polos and undershirts in 15 min! Tried them all on too. Thanks Luella! Additionally, the store has lovely things that don’t seem to be in other stores anymore. Fashion has gotten so ugly elsewhere. I’m going to Dillards every time from now on.
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September 2023 by Joshua Hopkins
Typically Dillard's. Second floor is full of fun stuff too.