DMV Customer Service Center
Hours:
3551 Buckner Blvd, Virginia Beach VA 23453 Hours
About DMV Customer Service Center
The DMV Customer Service Center receives mixed reviews highlighting both positive service and procedural frustrations. Many customers report friendly, helpful, and efficient personnel who make the process smooth and reduce stress. The appointment feature and QR code check-in are noted as simple and convenient. Wait times can vary, with some visits being quick. However, significant process issues exist, such as document rejections causing inability to complete renewals, which customers find frustrating. While the experience is described as less painful than in past years and many staff are commended for outstanding service, the center is often very busy.
Most Recent Reviews
June 2025
They were super busy, but the rep who helped me get my real ID was so nice and helpful. I don't think I could keep my sanity doing what they do.
June 2025
Went to renew my registration and the kind lady at the info desk was very helpful along with the rest of the staff.
June 2025
I would like to commend Kevin Waterman of Sentry Force Security for his outstanding assistance. He demonstrated exceptional politeness, knowledge, and helpfulness, making a noticeable positive impact. His presence truly eases the otherwise painful experience of visiting the DMV. Thank you, Kevin, for your excellent service!
More Comments(235)
- Virginia Beach, Virginia
