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February 2024 by Berna Harris
Really frustrated with my trip at DMV yesterday to get my new drivers here in Virginia Beach. Got all my documents ready And the lady at Desk 14 told me the lease documents I have printed didn’t have a signature on it so she didn’t honor it. We move from WA state and all our leasing documents is through online so their is no sign when you printed but my name was on it already. And I have my passport, military ID and my current paystub stated my current address on it. But she still wanting a utility bill as well. For God sake what else do you want and She won’t give me a real ID.
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February 2024 by Britanie Carnahan
By far the fastest DMV experience I've ever had! My husband and I came in to register our car and get new IDs and after all the paperwork we were in an out within 30 minutes. Highly recommend coming here!
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February 2024 by Eric G
In and out quickly, efficiently, under an hour.
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February 2024 by Scott Burson
Made my appointment online for 8:30am, checked in 12 min before and was called up almost immediately. Was done by 8:35am. Best DMV visit I've ever had.
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February 2024 by mr ghost
Very efficient. My Dr. failed to put a date on my form for a handicap placard. The lady was so nice and called my Dr. Office. I fully expected to have to take it back to my Dr. Office.
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January 2024 by Dev
Went in on a weekday. No wait. Staff were very helpful.
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January 2024 by ChRoNiC VaPoR
I was in and out in 10 mins.
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January 2024 by Matthew Hanson
The lady at the entrance complimented me on my eyes. After that it was all downhill but c'mon... It's the dmv
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January 2024 by James Tyler
In and out about 15 minutes, by making an appointment
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January 2024 by Bob Evangelista
My new 'go-to' place! Friendlier atmosphere ?
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January 2024 by Anisha Armstrong
They are so unprofessional and rude. If want to deal with a bunch of hood rats come on out. I hate when I have to come over to this one cause I feel like I’m in the ghetto
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January 2024 by Kellie Swank
In and out in 10 minutes with an appointment! Well done, DMV!
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December 2023 by Geraldine H
Ms. Ashley was very aggressive, loud and wrong. Her customer service was demeaning. She apologized after she realized she was wrong, but I felt terribly shaken up from her demeanor towards me, while she retreated back to her post. I dont beleive anyone should be made to feel that way while trying to get there government buisness rectified.
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November 2023 by Beverly D
I was very very pleased with today's experience the Buckner location. I booked my appointment online, showed up 10 minutes before my appointment, scanned a QR code (took a few tries but it eventually worked), then they called me to the window at my appointment time. I had all the paperwork ready for them and was out the door within 15 minutes. :)
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November 2023 by Taylor Tremaine
My husband and I came in 10/30/23. The lady at the front desk is the reason the DMV has a bad reputation. I’ve always had a good experience at this location but this woman was so hostile and patronizing to us that I can only imagine she had some sort of prejudice. We were perfectly polite. After doing absolutely nothing to help, my husband had thankfully gotten a ticket through his phone and went to the window while I stayed to retrieve the documents she had taken from us. She went to print me a ticket and when I told her we didn’t need one, she asked me with such attitude “well what are you still doing at my desk?” Meanwhile she still has my documents!! Thankfully, the lady at the actual window was pleasant and helpful but the front desk woman should NOT be in customer service- and to think she appeared to be training a newer staff member! It’s disheartening to see a person that age still acting like a full-on bully.
