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November 2023 by Chad H
If you are a business look for a different bank. There app is old/outdated, communication isn’t good at this bank, many other options to choose from.
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April 2023 by Allen K.
I admit, I wasn't expecting a whole lot I went in to open an account here simply because I've never heard of this bank, but I was very pleasantly surprised! This is the most high tech bank I've ever seen, and they seem willing to look for better, more efficient ways to provide banking services. They are a small regional bank who seems to genuinely appreciate your business - - no matter how humble your financial profile. They are genuinely nice folks with a heart to serve, and I definitely suggest giving them a try!
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September 2022 by Im Fa Boo Boo
Corina and Lafayette very pleasant individuals let’s vote LAFAYETTE for Regional Manager!!
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December 2021 by Tiara Eatman
I experienced major difficulties with the use of my dollar bank business credit card and Mr.Lafayette and dollar bank staff worked diligently to assist me.Mr. Lafayette was very professed & proficient at his job. His dedication to assist & go above and beyond calmed my spirit. I really appreciated his attention to detail & leadership.Dollar bank is definitely not just a bank but more like family. They stand on their word!It’s so easy to open an account with a bank but it’s even better to bank with experienced workers when your having difficulties.... So if your looking for a new bank I recommend opening an account at the the dollar bank on independence.
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November 2021 by It’s TIFF
Corina and Lafayette very pleasant individuals let’s vote LAFAYETTE for Regional Manager!!
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November 2021 by Tambra Martin
Corina and Lafayette very pleasant individuals let’s vote LAFAYETTE for Regional Manager!!
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March 2021 by Philip W.
I don't know why people are saying you can't transfer money on this app, or things like that. I have no issues transferring money, getting my direct deposit. Customer service has strange hours I'll admit but it's a very independent bank and it's not huge like Bank of America or Citibank. I've never had a problem with them. But I guess everyone has their own experience but I have three different accounts with them and I have no issues with anyone of them transferring money or anything to do with money being moved.Their online support gets back to you within 24 hours and they always fix any problems if any
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October 2020 by Drew Hitt
I've had a terrible experience with Bill Thomas, mortgage loan officer with Dollar Bank. While I understand my mortgage application didn't go through based on how my Trust was structured, my credit card was charged on 7/7 for the appraisal that was never ordered.Here we are almost 4 months later and I cannot even get Bill Thomas to give me a response as to will I ever see my Appraisal charge refunded back to my account. I've had to take it up the chain over there to other contacts in other departments and cannot get an answer.The service has been terrible to get anyone to give a straight answer. I wouldn't suggest utilizing them until they get their act together and treat their customers with the proper service a bank needs to provide. There are plenty of banking alternatives.In this day an age you need to EARN my business, not EXPECT it.
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June 2020 by Jamie Kudary
I needed to open a new business account and they made it super easy. I had some questions and concerns going in, but they took care of everything. I was using an online bank but hated not having a personal banker to work with who knew me and my business needs. I'm all set now....and they let me know that I could get a small business loan when/if I needed one....seriously, that's awesome!
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May 2020 by Gina Dane, Lmt, Clt, Cca
OH wow, there are no words to express how awesome Dollar Bank is to it's customers. This branch where Lafayette Judkins is located is the bomb. Lafayette and his staff are so patient, kind, helpful and understanding. They answer all your questions and concerns. It is to your advantage to stop in and meet them before you make any decisions.
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May 2020 by Stephen Macdonald
I had a great experience at dollar bank! Everyone was very nice, lafayette was great to work with, and a great guy that will do his best to help you with your needs!
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May 2020 by Weston Ringer
Lafayette is the best and super trustworthy!
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May 2020 by Darlene Deacon Ketchmark
Dollar Bank offers great rewards & perks for their customers and their interest rates are very competitive and reasonable. We switched our business accounts for our small business and our personal accounts to Dollar Bank with the help of Lafayette. He made the process very easy, always willing to help and answer questions, and genuinely looks out for our best interest. He has a wealth of knowledge and is passionate about educating individuals and businesses on being financially healthy. Can't recommend this branch and Lafayette, the Branch Manager, enough!
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January 2020 by qkaskew
Stay far away from
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January 2020 by Qkaskew ..
Their app is horrible. You can't transfer money from one account to your other account like a traditional bank on the app. I still haven't received my bank cards yet and it's been since October 2019. Go with a credit union
