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February 2024 by Phitta “PHC” Chipueon
My new favorite dunkin
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December 2023 by Meg S
Was having the craziest morning today and needed a 3rd coffee so I stopped in to DD. I’ve never been to this location and wanted to say I really appreciated the gals behind the counter. So genuine and professional.
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December 2023 by Donna T
Completely unprofessional! I just wanted my drink filled to the top and one of the managers REFUSED to do so. I want what I payed for. When I asked for the store number to let corporate know of this she also refused. Unacceptable Dunkin, I am disappointed.
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September 2023 by Christian Strange
This is my go-to Dunkin when I am on my way to work. I typically order ahead on the app and my food is always ready when I arrive. The employees here are generally friendly even when they are busy. Every food and drink item I have ordered is well prepared.Parking: There are four parking spots up front and three along the side of the building however parking on the side will trap you in the drive-thru line.
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September 2023 by K G.
Don't waste your time and money! Terrible customer service manager included! They all have a negative attitude .. and they're not even busy.. I see why..
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September 2023 by Christine Tyer
Service is very friendly my coffee donuts and wake up wraps are always perfect I love my
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July 2023 by Rachel J.
Avoid this place. It's the worst location in the area. charge for cold brew and give you iced coffee
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June 2023 by J B
Horrible. Always out of drinks. When you ask for a refund, everyone wants to give you attitudes. Then they only refund you a portion of your order. If your race is of any color, I'd advise you to go to a different location.
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June 2023 by Raine Jackson
I checked online and it said this location closes at 8pm. I just pulled into the drive through only to hear, “we’re closed”. It’s 7:30. I asked what time they closed, worker said they close “around 8”. I mentioned it was only 7:30, he then said they close at 7:30.Probably wouldn’t have been as upset if the kid working wouldn’t have talked so nasty and disrespectful through the entire interaction.Hopefully the manager sees this and can figure out what’s making his employees so unhappy that they have to disrespect customers just for asking what time they close.. when they closed 30 minutes early. Please update hours online.
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June 2023 by Angelina
The staff was EXTREMELY rude (seems like everyone is like that in Virginia though) and the food was so salty and the drink was awful and tasted like medicine. We dumped it. Not to mention, they took FOREVER.
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April 2023 by Mario Adams
Poor customer service and not much in the way of doughnut variety. I visited this location once, on a Saturday. It was staffed with one person who was running the front register as well as the drive-thru. With no one in front of me, I waited nearly seven minutes for the singular employee to acknowledge my presence. Additionally, I didn't observe any use of gloves by the employee as she serviced orders. To be fair to the employee, I'm sure she was doing everything she could to keep things together. Managerial failure to have this employee working alone. I like the brand, but this particular Dunkin' location could use an infusion of customer service and managerial oversight.
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March 2023 by Ryan “Big Stack” M.
Just go to Krispy Kreme, you just can't compare the two. DD's donuts are not really that good. I think they are frozen or at least that's what they taste like.
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February 2023 by Luna Wolff
Thank you, Jeaven for the AWESOME customer service. My day was made so much better thanks to his smile and help. They have a very clean store and have speedy service. I hardly had to wait and everything came perfect.
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January 2023 by Robin Chen
What a nicely kept secret, has healthy selections like star bucks or Panerai bread but so much quieter and comfy. So glad I found the spot
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January 2023 by becca lapidos
I ordered online through the dunkin app and I usually am able to run in, this morning the door was locked 45 minutes after they’re supposed to be open, and the lady inside motioned for me to go through the drive through. So I called inside just to be sure and she said they didn’t have enough staff for people to come in? So i had to wait in a lonnnnng line on my way to work to pick up a to go order.
