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March 2024 by Sherri Brooks
Got a sour dough bacon egg sandwich. The bacon was raw. The order seemed rushed. People at the counter are not very customer service friendly . Just slapped my order together. My drink had more ice than my tea. So basically paying for ice.
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February 2024 by Leslie Ingram
WOW is all I can say about this location. The person that helped me was very rude. Will not be going back to this location.
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November 2023 by Steve Cooney
Made a quick stop (1st time this location) to grab a donut, and was in the store for almost ten minutes without anyone coming to the front counter even after calling out a couple times. I did see one employee who served the car at the drive through before she disappeared into the back of the store. So I left without getting any service. The store was clean.
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November 2023 by Rod Davis
The people at the window had a lot of attitude and the hot food I ordered was cold.
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October 2023 by Michaela Kuron
Worst Dunkin in the Hampton Roads area. Customer service is non existent. The attitude of gentleman behind the counter was enough to make me leave despite my pleasantries.
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September 2023 by Veronica
Clean store always when I pick my orders up & staff is
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August 2023 by Veronica Montgomery
Clean store always when I pick my orders up & staff is great
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July 2023 by noel h
coffee tasted like milk and food was
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July 2023 by Pixie Dust
Mangers need to have better training for their employees!! Why have them on the floor if they’re not trained multitask it all!! Bad on mangers part.
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May 2023 by Jeffrey S.
Worst Dunkin' Donuts in Virginia beach, do not go here. staff is rude and LAZY! cant even get a simple coffee order right. cold sandwiches and stale donuts.
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May 2023 by Alicia Houston
I’m so over going to this dd. It’s super close to my house but lately they NEVER have the lobby open. It’s always just the drive through. I guess due to staff shortage? It creates a huge back up at the entrance to the shopping center and is just extremely inconvenient all around. I go probably four times a week and maybe one of those times they have the lobby open. They remodeled the whole thing a couple years ago and now keep it closed all the time.
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May 2023 by Susan Moore
Donuts are pretty good if you get them early in the day. Apple fritter was good even next day.
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May 2023 by Samantha Malin
Awesome customer service, great fresh coffee and as a everyday usual customer they call me by my last name and even already know exactly what I want , always leaving with a smile and that's what brings the customers back having them leave with a smile on their face with them waving goodbye to you and your family is the best feeling ever it's almost like some of these really good customer service people are so awesome it's like their part of your family but then you get the negative ones that ruin everything know what I say kill em with kindness smile and buy them a coffee and a strawberry donut with sprinkles and say live a little xoxo I love you Dunkin ...oh ps developers I have a issue with my app because I used to have a different email with that old email address and that was hijacked along with my old phone and the person that stole it I think is using my sim card because things started disappearing out of my app like my money I think it's this chick I literally know they found her bag it had my phone in it but not my sim card so we think shes using my apps like that someone is Lyft and Uber that money's dissaoating then all the sudden I cannot log into my app at all helpWheelchair accessibility: Yes
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March 2023 by Sherry R
This is the nicest Dunkin I've been in. I hadn't seen this location since their remodel. It looks fantastic...so spacious! The service, donuts, and sandwich were all very good.
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February 2023 by Ashley Loper
Have been a few time recently and the food is coming out cold and customer service isn’t the best First time was everything bagel bites weren’t fully heated . I didn’t say anything in case it was a one off. Second time I got bacon and it was old and cold. When asked the drive thru attendant she stated they are premade and she’s sorry . No offer of warm food. Donuts are still good and I also got a drink which tasted great. Just wouldn’t recommend getting warm food.
