-
October 2023 by Lexy B
I’m a regular here! Great array of products at competitive prices AND great customer service! I’ve come close to ordering some beauty supplies from Amazon and decided to check my local shop first.. this store will surprise you! I recently shopped here for highlighting supplies and they offered a good selection of legitimate salon products below Sally’s prices(Wella toners and color, Kaleidocolor, Clairol professional).
-
May 2023 by Naynay! Joseph
0- stars is what I wanted to leave, the lady in there is rude like hell . Then to add to not ever going back there and bad customer service, she acts as though you can’t touch or look at the items you about to buy , don’t even try to exchange anything that’s still in the package with the label still intact, they won’t let you. I HATE this store !!!. Black people stay away!!! Go somewhere else to shop because this store isn’t it. Trust me when I say this. BEWARE!!!
-
May 2023 by Desha J
They are very rude want your black money but hate your black skin they follow all the black customers around the store I seen them mistreat all the black children that come in there and assume they don’t have money then have the nerve to call themselves Ebony Beauty playing in my ancestors face
-
February 2023 by Nola Redd
I wish I could give them no stars but I just went and bought a pack and my pack of hell has hair that has been cut with scissors so just beware of the packs of hair you buy because they is cheating us out our hair and charging six seven eight nine dollars be careful what you pick check the pack
-
January 2023 by Brown Queen
Bought 100% human hair, hair lacks volume and can’t stay curled or straight ..this hair doesn’t even move in the wind??? Then she tried to be funny by not letting down 125$ hair from the hook of the wall; thanks for assuming I couldn't buy it because the 70$ the hair you gave me was horrible. That's when I knew I would've lost even more if I had purchased 125$ Hair. I’m sure it would've been just as thin as the other hair along with frizz. lol Life Lesson Learned
-
September 2022 by Luvenia Brinkley
Decent inexpensive company for beauty supplies!
-
June 2022 by N L.
I went here for the first time yesterday out of convenience. They are located right next to a gym that I frequent. I needed to pick up a few things. I would normally shop Black-owned beauty supply stores for specifically Black hair care products, but I did not feel like driving all the way to Richway especially during rush hour traffic. Customer service here was subpar, which is usually expected with these type of businesses (Asian-owned in predominantly Black areas). I was not greeted upon entry. Fortunately, I wasn't followed around. They had a decent variety of products; however, not as much as Richway or even Beauty 21 (which isn't Black-owned, but the store has a large variety and I'm usually greeted). Prices here are about the same as most beauty supply stores. You need to purchase $5 worth of products to use a credit/debit card. I was thanked for my purchase, but not told to have a good day. I probably won't return unless I absolutely needed something and couldn't make it out to Richway or even Beauty 21 in time. I would have preferred to spend my money at Richway.
-
January 2022 by Ayoo_ Jayyy
So I brought a bonnet .walked to my car In decided I didn’t want it. didn’t try it on or anything. I asked for a return they said no. He tried to say I tried the bonnet on which he never even took time to even look in the bag at all that’s where I stopped him in his tracks and told him about himself then he tried to say I opened it how ? If you never even looked in the bag at all or even asked for it ?. He literally just checked me out 5 mins before that. There timing on there machine is wrong they are trying to scam people when it comes down to there money. There very unprofessional. And they blame it on Covid ? How come any other hair store isn’t like this then ? Selfish and money hungry
-
November 2021 by Sangyon Keum
Best customer service in town.
-
October 2021 by Sarai Yanie
Cashier was very helpful and friendly. She help me find the product I was looking for.
-
April 2021 by vontina griffin
Have everything you need even shoes love this place for hair care
-
April 2021 by Erin S.
I am new to Virginia and needed a supply shop. I found all I needed and more at affordable pricing. I wish they had tape in hair! Their shoe collection is quite unique
-
January 2021 by sara sowers
always a 5 star experience the people that own the store are amazing there is such an amazing selection of everything and I find new things I love every time im there every one should check them out
-
October 2020 by lashanda Burns
They have everything and are so helpful
-
March 2020 by Tiffinie Winner
They are always helpful..
