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September 2023 by Beth O'Kane
Should give it 0 stars because they NEVER DELIVERED MY ORDER!
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March 2023 by E T.
I placed an order for my sons family after the birth of their second child. I ordered fruit, flowers and a balloon. Fruit was very small for the price. Flowers were not worth $10 let alone the $30 I paid and they forgot the balloon. Very disappointed and would not order again.
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September 2022 by Annie
Absolutely disgusting and embarrassing birthday gift. The chocolate covered strawberries weren’t fresh and one clearly had mold growing on it. It was $50+ for just the strawberries and the popcorn they sold expires less than a week from the date bought. First time buying from this location. Never again.
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August 2022 by Krystal Nichole
I was truly surprised when my friend sent me one of their birthday boxes, however I'm more surprised that I have a moldy strawberry in my box! I didn't realize it until I had already ate 2 other items! It's literally growing white fuzz in the back and no one thought to do a quality check?? Also, my child's emoji box came with 2 moldy item as well causing me to have to throw her entire box away. I'm shocked that this was actually sent out! See pictures. This came from the N Mall Dr store and idk if it needs to be shut down but if me or my 6 year old get sick because their employees failed to do their job, their careless negligence for the health of their consumers in the Virginia Beach area will be the least of their problems. Hopefully this will be solved quickly and professionally cause ask me I would never recommend this location!
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July 2022 by Stephen Pierce
So we ordered and arrive by 9 for pickup next day. Told order has been picked up by someone else unauthorized and then not to verify order#. Now I have wait for another remake. It's 930a and order not available somehow. Time is money and business needs lil more Training. Other prefilled arrangements were made available before my order. Now with the store empty....10min wait added. Was offered few extra strawberries
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September 2021 by Cash Santana
Alright I’m going to say this I’m not sure if you all will see it in time but PLEASE, it’s my moms birthday I’m all the way in Alabama please have a little fun enjoy work just for the 8/18 .. put some love in the cupcakes. Please I can’t be there .. I’ll be back to further review.
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June 2021 by Mal A
When I walked in, the man behind the counter made it clear that he did not want to help me. I ended up leaving without buying anything and then went to a different edible arrangements 15 minutes away where I got stellar service and an amazing bouquet.
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May 2021 by mike
DO NOT USE THIS LOCATION !!!!! Ordered the balloon bundle Mother’s Day bundled and did not receive balloons. And not all the cookies were there as well. I called thinking the driver messed up and still had the balloons and no luck. When I called the store he was immediately ready to give me a refund instead of asking the driver if he had them. Which tells me they already knew the driver did not have the balloons. I’m curious how many people order as gifts and don’t get their orders and don’t even know that it’s not all there!!! These people are intentially ripping people off and taking advantage of people!!
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May 2021 by Karen E Parker
fruit bouquet was nice some of the fruits were big but not sweet
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May 2021 by elisa michelle
This is in reference the the VA Beach, North Mall Location. My daughter received a fruit basket when her beloved dog passed away after 18 years! We were shocked they would have the audacity to deliver an arrangement from an out of town order with several spots on the pineapple flowers, partially brown in addition to partially brown & rotted strawberries! I called up and sent the photos as requested. They said I could get something else another time. When I went in to place an order I said I had a credit which the “wife” had previously told me how much. We had verified it with the purchaser. However, the Male owner said we only had $29.99 for what we got instead of $59.99 I believe. He yelled in a foreign language at what I assume was the wife when I said she gave me the higher price. I said I wanted to order a platter and he said platters were not included. This was so stressful and unprofessional that I almost left. Then they said this one time they will do it. They acted like they were doing me a favor when they should have sent a fresh arrangement in the first place. When I picked up the platter the next day, the owner told me to look it over. I said it was fine, but when I got home and looked it over more closely none of the apples were dipped in the Carmel before being coated with chocolate. I found this downright CHEAP & was totally DISGUSTED they chose to do this to me. I can say with certainty, this was NOT an OVERSIGHT!! I Hope I never get an arrangement from this location! I did not call and complain as I was beyond exasperated & did not want the stress of dealing with the Male owner. He SHOULD not be in this type of business if he doesn’t CARE about the quality and accuracy of the orders!!!!
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March 2021 by Leigh Walker
Nick and Wayne, thank you very much for being patient and understanding while attempting to deliver an arrangement for my granddaughter’s birthday. I really appreciate all the effort. Sending prayers and blessings your way.
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January 2021 by Gloria Coles
Went to this location about 11:10 this morning No one came from back Waited about 5 minutes. You lost over $150.00 in orders and take out !!!!!!
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December 2020 by Kristin Olivenbaum
Ordered a birthday arrangements for my sons girlfriend who is stationed in Norfolk. The balloon, treats, and flowers were perfect and beautiful. Delivered right on time! Definitely would recommend.
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November 2020 by Kay Oh
Ordered a birthday arrangement online. The flowers, balloon, and edibles were beautiful. Prompt delivery! Definitely recommend.
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October 2020 by Robert Whittle
Issue resolved after contacting corporate.
