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January 2024 by VBmoonrocks I
QuickFastEasyI had an insurance claim, I walked in and they had me hooked up and out the door in a nice ride with 15min.Upon return it was even faster.I would recommend this enterprise.
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January 2024 by Geoff West
Fast and friendly service
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December 2023 by Angela Gallihugh
Everyone is so nice and helpful. I was given a different choice of cars because the one I was supposed to get had a smell that continued even after cleaning. I will continue to use this location. Great people.
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November 2023 by Patrick Abernethy
Great service. Arrived early and vehicle was not ready, but the representative had me on my way with a vehicle that was a larger upgrade, at a nominal fee. I have always had good service at this location.
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September 2023 by rondale Pierce
You will love renting from this location Dusty is the best he got me in the Charger I wanted and Connor was so Nice! The staff is awesome! I would give 6 stars if I could! Dusty Ms. Pierce will definitely tell all my coworkers and friends and family to rent from you!! You and your staff are the best!
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September 2023 by David Tippett
I just had the best experience with Connor here. I was in a super pinch and he went way above and beyond to make sure I was taken care of. 10/10 experience and coming back to this location whenever I need a rental again.
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September 2023 by Robert Lindstrom
Didn't have our reservation we made but still provided a vehicle when we needed it.
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July 2023 by Bill Dickinson
Overall a great experience at thisEnterprise location. Friendly staff, the car was ready on time, and had no problems with the pickup and drop off service. Luke, one of the representatives was especially helpful, friendly and professional.
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June 2023 by Drew Van Houten
All of my experiences with Enterprise have been of exceptional vehicles and service, from when I had leased Enterprise cars when working overseas for almost 3 years through to good rates at the Norfolk Airport Enterprise desk and pick up and drop off service from Virginia Beach and Chesapeake locations when leaving my normal car at the shop for long-tern service. Altogether I have relied primarily on Enterprise for over 35 years.
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April 2023 by Stacey Leitz
They made renting super easy. Friendly and they were even able to take us home at the last minute.
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January 2023 by Abigail C.
Incredibly poor communication and customer service. Back and forth between phone calls/ emails the staff is not clear about hours and dropping off.
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November 2022 by Paul Kelly
I made a reservation on Friday morning about 9:30am, I requested and they confirmed a 4 door sedan at about $30.00 a day for Monday afternoon at about 4:00pm. I called for pick up at 3:40pm on Monday then I waited and waited at 4:35pm they called and told me someone will be on the way soon almost 1 he after I called Enterprise is about 10 minutes away so about 25 minutes later they showed up brought me to the store and at first tried to put me in a BMW for about $50 a day nice car but I told them no because I have a cap of $900 total with my insurance while my car was in for repair that’s less than 18 days and that’s why the $30 a day car which we agreed on Friday. Then the only other car they offered was a DIRTY Toyota Corolla @ 6’3” 300lbs I said yea no thanks then they brought me back home with out a car. Staff were somewhat friendly but customer service was absolutely terrible ie: having the correct car that I reserved. And it turned out to be a 2.5 hour waste of my time.
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November 2022 by Holly Laca
They have great employees working for them at what used to be their Holland location. And the cars are always Clean and perfect. I will always rent from them
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November 2022 by Julie Rae Ford
Two out of three times after confirming a reservation on morning there was no car when we got there. The enterprise on Princess in Road however was able to take care of us. Super friendly staff. Great cars but really need to look at the matching of inventory to reservations. So not cool showing up to get a car and your reservation was confirmed online that there was a car there, but when you get there there’s no car.
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November 2022 by Raymond Ford
Two out of three times after confirming a reservation on morning there was no car when we got there. The enterprise on Princess in Road however was able to take care of us. Super friendly staff. Great cars but really need to look at the matching of inventory to reservations. So not cool showing up to get a car and your reservation was confirmed online that there was a car there, but when you get there there’s no car.
