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February 2024 by Sam Powell
I was in the Lynhaven Mall location in Virginia Beach with my girlfriend, and man this place is a dump. I mean TRASH ALL OVER THE PLACE! More clothes on the floor than on hangers or counter tops. I had to step over clothes to keep from stepping on them. It's a wonder she found anything. I'm not one to leave reviews, but couldn't help myself on this one...as she currently shops. Smh awful. Must be a fun place to work, definitely NO cleaning or pick-up involved.
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February 2024 by Ash R
So many employees In this store and not a single one even said hi or acknowledged me. Bad customer service
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January 2024 by B-Rain Wash
Very lively area
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November 2023 by Qiana G.
It has been a while since I was last in this store and I was asking myself why was I there. The racks were full and disorganized. Don't look up cause dust will fall on you. There was so much dust accumulated in the fitting room area you could make something out of it. The service was how they got 2 stars. One star for each employee. There was a lot of items but not a variety in the selection. I had a conversation with a manager and she looked like she wanted to give up but couldn't. The experience was sad and embarrassing. The only reason I will go back is to be nosy. Sorry but not much value overall.
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June 2023 by Karen Slaughter
Wonderful selection and prices
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January 2023 by Leah
I came in here with a friend to just look around and in just about every isle we walked in was just destroyed and horrendous. Trash was just on the ground and all of the employees were just standing around talking. The store wasn’t busy by any means and i was just so disappointed with this visit here. I’ve never been in a store so poorly attended to. I understand people are busy and as I’ve worked in retail I’m sympathetic to it, but there was just no excuse for a store to look that banged up and the staff to just be hanging out and talking with one another in that state.
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December 2022 by Meg Vicente
I would give 0 stars. The girl in fitting room was extremely rude for no reason. I asked for help checking 4 dresses that the website said they had on stock and they simply said they didn’t have any. They didn’t even pointed me out to a place with other options just a plain harsh “we don’t have any” and “if we had would be here and it’s not”. This while the whole store was a mess.
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November 2022 by J C
The store is well stocked but the clothing isn't sized appropriately making it more difficult to find things. It's kind of all over the place. The cashier and dressing room were staff were very friendly and helpful which made for a pleasant shopping experience. The prices however were a bit high which of course is no fault of the staff and store which I understand.
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October 2022 by Zabet W (CC)
This store is humongous and they have such a wide selection I really found some cute things and so did my son.The employees are very friendly!
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October 2022 by Sheri C.
This is the worst Forever 21 I've ever been to . It's the only one in my area so unfortunately I have to go to this one . Every time I've been there the cashiers are so slow and they have attitude . The last time I was there I was at the front of the line , there were 4 people waiting behind me . There was a manager and 3 other girls all standing at the registers . They were talking about their schedules for the day and gossiping about other employees . I waited in line for almost 10 minutes until someone finally called me over and when she did she didn't even talk to me , she kept going with her conversation . . Every employee I've talked to there is always rude and they act like you're bothering them .
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August 2022 by Khadija Faye
Rude cashier. I chose to pay with cash, and I am allowed to do that. That did not give her any right to start talking trash under her breath about cash being nasty. Do not work retail then. Extremely unprofessional
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August 2022 by R Ellis
Absolutely wonderful! Great clothing AND jewelry! I adore the rings I got from here! Highly recommended!
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July 2022 by alex hall
THAT SHORT MANAGER MIRACLE IS SO RUDE AND NASTY SHE CLOSED THE FITTING ROOM AN SEVERAL HOURS BEFORE THE STORE CLOSED. I TRIED TO MAKE A RETURN I HAD THE TAGS ON AND MY RECEIPT AND SHE REFUSED TO TAKE IT WITH NO EXPLANATION. I WALKED PAST HER AND A COUPLE OTHER ASSOCIATES AND COULD HEAR THEM MOCKING ME. NEVER SHOP HERE WORST EXPERIENCE IVE EVER HAD AT LYNNHAVEN
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July 2022 by Ryleigh Ellis
Absolutely wonderful! Great clothing AND jewelry! I adore the rings I got from here! Highly recommended!
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June 2022 by The Rare One
Went on Saturday June 11 before 4 & whoever works around the try on rooms needs to learn respect, they were making fun of me and somebody else right practically to our faces then started talking about how long I was taking to try stuff on .. I was only in there for less than 5 minutes with a whole bunch of clothes so it’s really not that big of deal, not sure what their problem is. They continued to make fun of my friend and the way she ran out after being humiliated by them being as loud about it as they possibly could, insulting her. Store is nice but not so sure about the people working near the dressing rooms.