-
January 2024 by Gina Hill
Great customer service!
-
January 2024 by Ralph Mulherin
It's ok
-
November 2023 by Isaiah Mariano
Best costumer service ever 10/10
-
October 2023 by Gilbert A.
I recently had an unfortunate experience with a salesperson at this specific location, and I feel compelled to share my thoughts. I have always been a loyal customer of GameStop, but this encounter left me disappointed and frustrated. Firstly, the salesperson claimed to be the manager but seemed to struggle with pulling up our GameStop account. It was disheartening to witness a lack of familiarity with such a basic task. This not only wasted our time but also reflected poorly on the overall service provided. Furthermore, when we declined the warranty for our purchase, the salesperson insisted that it was free. However, we had a $5 off coupon that we wanted to use towards the game itself, not the warranty. It was disappointing to face this miscommunication, as it left us feeling misled and unsatisfied. In my opinion, it is crucial for any manager, especially one in a customer-facing role, to possess excellent problem-solving skills and the ability to handle customer accounts efficiently. This particular individual clearly needs additional training in these areas. I hope that the management of this store takes notice of such incidents and takes steps to retrain their staff, particularly this so-called manager. It is important for GameStop to uphold its reputation for providing quality customer service, and experiences like this one fall short of that expectation. Despite this negative encounter, I remain hopeful that GameStop will address these concerns and provide better experiences for its customers in the future.
-
August 2023 by Michaela S.
Nice GameStop location -- visited here today to try to pick up a copy of Pikmen 4 but they didn't have it in stock. The sales person was very helpful though and looked up a neighboring location for us that had one and even gave us directions to the store. There seemed to be a really good selection of used Switch games here at this location, so that's a perk! And they were open earlier than the other location on a Sunday. Overall, good for your gaming needs!
-
April 2023 by Justin T.
Over the years I've been going to GameStop to pick up video games and figurines but for the pass year or so I wasn't able to do so because of my government job. But it's always a pleasure to stop by my go to GameStop at this location but only down fall is people talk to you to death but it's great customer service.
-
February 2023 by Alexis Greer
Every time I go to this game stop with my fiancé we are treated very well!! All the employees here are so kind and go above and beyond for their services!
-
February 2023 by christopher vick
I've been going to this location for at least 10 years. The staff is always friendly and are willing to help answer any questions you may have.
-
July 2022 by Mike Honcho
Amanda is the best, got service in greenbrier and now at lynhaven, always a joy definitely will be coming back again just for her service thank u Amanda for being so nice in a rough world right now keep rocking!
-
September 2021 by genki Kurita
this place is a joke...... filthy and dirty peoples that they dont know how to treat customers. very disrespectful. im not be bak again anyways cause im in Different states and here gametop is much better customer service. trashy handle customers.
-
May 2021 by Richard Cseh
The manager there is awesome he’s s been very informative and helps finds deals for you
-
April 2021 by cdholland87
The two working tonight were super friendly and knowledgeable! Top notch, professional, fun to talk to, and a huge selection of games at great prices.
-
February 2021 by B1ZZAR0 0
Had an exchange for a controller & the gentlemen working were friendly & accommodating!
-
November 2020 by Octavia Diggs
Nice and clean. Friendly staff. Found what we needed. ?
-
March 2020 by Nathan Hicks
Staff is always super friendly. Usually has the best selection of all the stores around.
