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May 2023 by Frank Instein
Ya boi has to lift and GNC helps. I came here today for the second time in the past month. Let this review speak for both experiences.Pros:--> Clean.--> Organized.--> Great staff. He let me know his name, but I forgot it. He's a tall black dude and he's friendly and helpful. Comes off as a good dude.--> Decent selection.Cons:--> They don't have everything. To be fair, this can be true for other locations. I will say this though; the Greenbriar Mall GNC had a larger variety of items.Overall:I'm not going to stop going here. This location and Greenbriar Mall are the two I usually go to anyways. Just consider that there's potentially a better chance of the mall having a better selection.
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May 2023 by Heimlich Peestane
Ya boi has to lift and GNC helps. I came here today for the second time in the past month. Let this review speak for both experiences.Pros:--> Clean.--> Organized.--> Great staff. He let me know his name, but I forgot it. He's a tall black dude and he's friendly and helpful. Comes off as a good dude.--> Decent selection.Cons:--> They don't have everything. To be fair, this can be true for other locations. I will say this though; the Greenbriar Mall GNC had a larger variety of items.Overall:I'm not going to stop going here. This location and Greenbriar Mall are the two I usually go to anyways. Just consider that there's potentially a better chance of the mall having a better selection.
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May 2023 by Dallas Thompson
Excellent customer service from Alonzo! He’s very knowledgeable about the products and helped me get exactly what I needed!
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December 2022 by Jacob Denham
I just drove here, from clicking on your Google ad. Guess what, as soon as I walk up, there’s a piece of paper on the window saying, “Cash only, sry”.
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August 2022 by Sherry K.
At this location, Ferrel Parkway, I'm very very impressed with two employees both Dylan and Mike....my visit was on August 6 where I was returning an item that my body didn't like. The item was NOT faulty or anything it's just my own allergic reaction. Although my request for a refund was declined by the manager who they phoned (I beleive her name is Courtney, a very hard worker), I was not upset at all because in my 20 minute visit, I learned more and more about the supplements at GNC then I had by reading an entire book the week before. I'd also visited Dylan on a prior visit who was so knowledgeable as about all the different products that I was quite impressed. Oh by the way the reason why my refund was rejected today, was because I already used over half the product. That is fair. What I gained in knowledge by both of these gents by far is worth triple the price of any refund I would have expected on my attempted returns By the way this is an alias name.
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November 2021 by Michele Delaney
Very friendly staff. The employee helped me instantly and was very knowledgeable on the products.
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November 2021 by Neal Andrews
Friendly employees and a good selection of items. It can be a bit pricey though.
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June 2021 by jenn tano
Customer service is absolutely abysmal here, might as well ask a bag of rocks for help. Taken me over 3 weeks to get my refund from a return. Nobody knows what they are doing. Sent me back and fourth to different GNCs. Told ME to call corporate so that THEY could use MY phone. However, they had the corporate number as well as a phone that was not in use. Would rather snort pre workout than go back to that GNC.
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May 2021 by ellie !
Customer service is absolutely abysmal here, might as well ask a bag of rocks for help. Taken me over 3 weeks to get my refund from a return. Nobody knows what they are doing. Sent me back and fourth to different GNCs. Told ME to call corporate so that THEY could use MY phone. However, they had the corporate number as well as a phone that was not in use. Would rather snort pre workout than go back to that GNC.
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October 2020 by POSITIVE SIDE OF DARK
Building mass
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September 2020 by STEPHEN BROWN
Courtney was phenomenal! She not only helped me with top notch service, she even stayed later than her shift to help me finish my decisions. Exceptional service and positive environment! Best GNC store I’ve visited!
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August 2020 by mikealng5
Got there 5 minutes before closing and the doors were already locked. No excuse. If you’re open until 6, then stay open until 6.
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July 2020 by Gye Nyame
Ashley was helpful. You usually expect to just go in and get something but she was very informative letting you know what works and what's not going to work. She breaks down what's best for you whatever goal you're trying to reach.
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June 2020 by Ryan Dunklee
Ashley was super helpful! I’ve been getting the same brand of protein for years but she was knowledgeable enough to help me find one that would work better for me!
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April 2020 by Steven Hoffius
Courtney is amazing!