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September 2023 by Hershel C.
Charged me $462.00 for shipping with xpo logistics, my shipment got to their warehouse Friday morning which is about 40 minutes away from my house, my delivery date was Monday. XPO called Monday morning to set up delivery for Tuesday, they made no effort to deliver Friday or Monday 40 minutes away. Goodwood furniture was polite when I called but offered no solution. XPO has a 1.3 rating, why would you even use them.
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June 2023 by Kristie Scheler
Friendly service. Amazing quality of real wood furniture and they have way more options than you see in the showroom. Highly recommend checking them out.
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May 2023 by Kathie Goldy
Love this store and the beautiful selection of unfinished and finished wood furniture. Good wood has Amish furniture at a fraction of the price of local competitors. Thanks to Shaun who helped us find our perfect kitchen table.Shaun was helpful, friendly and very knowledgeable in the particulars of this stores inventory and beyond. No pushy sales here …a very positive shopping experience!
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May 2023 by Cynthia Cleveland
Wonderful folks, knowledgeable!! Thank you
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March 2023 by Wilton Hunter
One of the few unfinished furniture stores in the area. Very nice selection of solid wood furniture. Most furniture nowadays is made from sawdust. Buy here and have it forever. So simple to finish on your own or they will do it for you. Highly recommend visiting for any furniture need.
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March 2023 by Diane Hunter
If you’re looking for solid wood furniture, this is the best place to go! Great selections and prices! So happy with my wooden file cabinet!
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March 2023 by whittney S
My previous negative review was, in fact, for a different company. (The Hampton store, now closed.) I apologize. I’ve never had bad service at good wood in Virginia Beach. I’m giving 5 stars for the gracious response to my mistake.
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February 2023 by Kyle Kleinknight
Shawn (I hope I spelled that right) helped me get this gorgeous table and I couldn't be happier. They helped me load it up there so I could surprise the misses with it. Beautiful hardwood table!
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June 2022 by John Tyndall
I ordered a coffee table but the lower shelf arrived damaged. Shawn immediately took care of the problem and had a new shelf shipped within days. Great customer service!
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May 2022 by Yasmin Valdes
There are not enough stars to give this place. Shawn and John go the extra 100 miles to ensure their customers are happy. I bought a few furniture items from them and I had to file a warranty claim on my dining room table. They took such amazing care of me and did everything they could to make sure I was happy with the replacement item. They are such great honest people and I am so happy I met them. Beside selling top quality furniture, they provide great recommendations! When I moved here from California, I was in the middle of dental care and had no dentist. When I stopped by their store to purchase my furniture and mentioned this to them, Shawn provided me a referral and thanks to her, I found an amazing dentist! I Highly recommend this store. I am so happy with my purchases and with the customer service they provide.
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August 2021 by Yohanna Ramirez
Their customer service is always great. Also, their furniture is beautiful and top of the line! It was definitely a worthy purchase.
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May 2021 by T S
Excellent customer service! The whole staff goes out of their way to ensure you are happy with your purchase. They went above and beyond when trying to help resolve issues we had with our desk that was purchased a year ago. They worked with the manufacture and were able to get us the parts we needed. Very happy with our purchase and their great customer service.
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April 2021 by Jason VP
We love Good Wood! It's tough to find better prices for this level of quality furniture. Especially if you stain or paint the items yourself! Good Wood's main features are unfinished furniture pieces, although they also carry select finished items. Everything is well made; this isn't assembly line stuff that gets wobbly or falls apart after a few years. They carry something for every room, from beds to tables to shelves of all sizes. They carry wood stain products in store, and have a business they can recommend to stain or paint items that are unfinished. We've purchased over a dozen pieces for our home from here through the years and everything is still in excellent condition. In today's market it's rare to find places offering items of long term value like the ones found at Good Wood. Definitely give them a look, especially at sale times!
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March 2021 by Yasmin B.
Had the most amazing experience Buying furniture here. We are in the middle of a cross country move and I called to place an order over the phone, Dustin was extremely helpful and walked me through the process and even used FaceTime to show items to me. The owner Shaun is absolutely a pleasure too. I spoke with her on the phone and when I met her in person she was even nicer! Great store with very high-quality wood product. I plan to buy as many items for my new home from here as I can. Very nice family owned business with extremely helpful and friendly staff and prices are very reasonable for the quality of products you get.
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March 2021 by Gina Saenz
Great customer service and we love their furniture.