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November 2023 by Google user
When I would go there for a haircut, one of the employees, a Ms. Lisa, would without fail, always always make a snarky underhanded comment about my physical appearance. This even happened when she was still at the other Great Clips before it moved to Town Center location. I'd say for the nearly three years that I went to get my hair cut and she was the one to give me that cut, she just had to let in a comment about my appearance. At first I thought it was no big deal, that she was just joking around harmlessly, but three years of it from her was getting out of hand, and I regret not telling her in person to please stop with the mean comments . I regret going there every time for a cut, knowing she'd be there and I'd likely have her to give me a hair cut. I regret tipping her every time. I don't know about anyone else, but the fact she basically bullied me makes her a horrible person. I don't know if she goes outta her way to make other guests at her shop feel bad about themselves, but she really let me know about the way I looked physically, which was a total self-esteem and self-confidence downer. My last visit to her store I tipped her a single dollar...what I should've did was write down \\\"zero dollars\\\" on the receipt. The last time I was at that location was last year and I don't plan on ever going back there. After nearly three years of being basically belittled and verbally made fun of *albeit in a passive-aggressive manner* I contacted corporate to voice my complaints against her, although I doubt any verbal warning or whatever has changed Lisa's attitude any. Lisa is rude, mean-spirited, unprofessional. Everyone should be treated with kindness and respect. Store patrons shouldn't have to be made to feel bad about themselves, no matter what store they're in. A kind word goes a long way in making someone's day, and conversely, a mean comment can go a long way into ruining someone's day, which for the latter has happened to me several times because of her.
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September 2023 by Jim Davis
Rude arrogant and unprofessional1. Argued with a former employee about her paycheck in front of a store full of people2. Announced again to a store full of people that if somebody touched the thermostat again she was going to kick their butt because she was menopausal and needed cold temperatures3. Waited 50 minutes while others were taken first4. While speaking to I can only assume was the owner of the phone woman asked was this a good time to get a raise apparently she was told no after she hung up the phone she made it announcement to everybody in the store I just asked was it a good time to get a raise and I got told no and laughed and laughed.5. The same employee announced again to the store full of customers that she didn't want to work with whoever was going to work tomorrow because she didn't like her.Soon after that I walked out. Never to returnI've been a consistent customer of the store since they were in their other location for numerous years, but never agai
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August 2023 by jay mustafa
Just left from Great Clips and I have to say I'm a best haircut ever had. Crystal if I could reach you 100 Stars I would. I would highly recommend Crystal. Thank you so much you made my day
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July 2023 by Bruno Eddy
Lisa the manager cuts my hair and is a true pro! The store is always welcoming, clean and creates a great experience.Service: Haircut
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June 2023 by thefixerkid
Very helpful and Lisa gave me exactly what I asked for
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June 2023 by Michaelene Sawyer
Lisa needs her own shop. Lisa gives a fabulous cut. I've used several salons in VaBch and Lisa is outstanding. Thank You Lisa.
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May 2023 by Peggy Homesly
Chrystal is the best. The shop is friendly clean, and I like the way I am treated, especially being over 50!
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April 2023 by Brian Feigenbaum
It’s like getting bland fast food. If you aren’t expecting a barber or salon this can get the job done at a cheap price. From my personal experience I would not recommend this, especially if you have a beard, like crisp lines, or want your hair styled.Services: Haircut
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April 2023 by Daddy Duck
Mal was great. She cut my hair amazingly well and she trimmed my beard.Services: Haircut
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March 2023 by Marie D Mitchell
I notice alot of unhappy customers & that is to bad. Ask for Alex she does a great job. I use to go to her at another great clips & lost track. When I went a few weeks ago what a wonderful surprised she was there. I was so excited to see her. She does a great job. Thanks Alex ?
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March 2023 by Reggie Wagner
No matter how many times times I've gone there, nor how many stylists I've encountered, these people ALWAYS cut my hair however they see fit. It is only because this shop is convenient that I patronized it. One of their stylists only speaks broken English and always interrupts me when I try to explain how I want my hair cut. Another told me I was "going against mother nature" in my request. This was the request: Number 8 guard over all and cut my neckline straight across.Service: Hairstyling
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January 2023 by Marcelo A.
Went in for a very much needed hair cut and Lisa did a great job taming the ungodly mess that lived under my hat. Good atmosphere and service. Will surely be returning.
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January 2023 by Kevin Odonnell
I wish this place would stop raising prices, they’re about to price them selves out from actual barber shops. I get the same hair cut every time I go but never looks the same. There is no uniformity when it comes to equipment being used, everyone has different clippers therefore different length. Example, I get a 1 on the side and fade up. Never the same length between stylus. Some stylus take their time and other zip right through and question if they know what they’re doing.I’ve continue to come here because I’ve got a gift card that reduced the price, guess you get what you pay for but then again go down the street and know the shop uses all the same equipment.Service: Haircut
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January 2023 by Michael Schimmel
My last visit at the Town Center location was great. My haircut appointment was better than my expectations.Service: Haircut
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December 2022 by Reggie W.
This review only receives a "1" because "0" is not available. I moved to VAB from a northern state, where I ONLY got my hair cut at Great Clips, and was always pleased with the results. Then...I arrived here, and went hunting for the nearest Great Clips. I found this shop, and got my hair cut there. Ooppss. Every stylist back home would always listen to my simple requests for the haircut, and chuckle because it was such a simple cut. Not here. No matter how many times I asked for that same simple cut, (one guard size, block cut my neck line) the various stylists used their own counsel to cut my hair. Today I slowly and patiently explained how I wanted my hair cut, and advised the person that if she was unwilling to agree, I would leave. She got the guard size right, although I had to reassure her that really was what I wanted at least twice. Then, she left me the same little point on my neck line that she and every other person there always did. On a previous cut, another stylist there told me I what I wanted went against Mother Nature. It's my head. It's not very attractive, and I don't ask for complicated cuts. I wish you well if you go there; I won't be back.
