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October 2023 by Georgia P.
I am a widow and sadly when businesses learn that you become a target. My daughter's boyfriend found Hi-Tech and I started taking my car there. They have treated me so well. I love them!
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April 2023 by Bradley Bishop
Outstanding Service, Quality and Prices!!! I have used Hi Tech Auto Services in the past for other vehicles, and they have always done a Great job. I continue to be impressed. They did an outstanding job on my A/C, and it is now blowing super cold!!! I will definitely continue bringing my vehicles here.Service: Air conditioning
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March 2023 by Kim Moss
Never underestimate the value of an honest mechanic. Big John and his son Little John are the kindest and most helpful people. They are honest and fair. They take the time to explain things about your vehicle. They have a “Warrenty” which is their last name!! Absolutely an A+++++ experience. Highly recommend 10/10Services: Vehicle Inspection
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November 2022 by Ty Mutlow
Could not figure out problem could only guess at issue. And $109 for oil change. What a ripoff. Walmart is cheaper. Oil had not gone up that muchServices: Auto engine diagnostic
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October 2022 by jefferydembry
Highly recommend! After taking my car to several places, High Tech Auto Service was able to properly wire them on my 06 Z4 Roadster! Great Service & friendly customer service also! Don’t waste your time going anywhere else ?????Service: Electrical repair
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July 2022 by tennisdropshot
I had an 8:00 AM appointment for an oil change and inspection. At 10:00 car still not ready and hear them talking to another person that the guy who writes up the inspection stickers was not there yet. It would have been nice to hear the truth other than being told that it be just a few more minutes. I can't believe they are able to stay in business. The prior owners were great!Services: Vehicle Inspection
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July 2022 by Ashley Payne
I took my vehicle to them and this misdiagnosed it, after paying 2k for the "repairs" and my car back not even for two days it broke down again and I was told I needed a new engine. John told me that my car would be done within a couple days. After receiving the new engine and letting it sit there for a week he finally called me and told me to have my car towed to his shop and he would start working on it the next day. Long story short they had my car a week and a half before they even started on it. I told them I was moving to California for my military orders and he told me no problem it would be done by then. It wasn't. They told me to stop calling them so much because I was receiving no updates on my car, and that they would update me when they could. I still never received any updates unless I called. Finally it was done the day I left for California. But my car is not fixed. They did not screw in all the screws, it had broken hoses and some missing. This place is awful. We have put an additional 7k into fixing everything they broke and it is still not fixed....AVOID AT ALL COSTS. I wish I had the money to sue them but I've used it all on this car
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July 2022 by Jascha S.
DO NOT BRING YOUR CAR HERE. Brought my car here 3 weeks ago after a friend and I had tried to work on my AC. Gave them our notes and findings, specifically saying its a compressor issue. First time I brought it in they replaced some switches for $350 and then told me its an AC fan issue, which theyd have to order and replace. So I brought it in the following week, after a day they called and told me they had received the wrong part. Brought it in again a week later, then I get a call saying the new fan is in and running, but we've found its a compressor issue. Literally what I told them when I first dropped it off. 3 weeks and $650 later, they now want to address the actual issue. And when confronted with that I was told I had told them it was a condenser issue, not a compressor issue. When I showed them typed notes. The audacity
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June 2022 by SIERRA HELLER
I hired them to swap a engine in my truck was told it would be done within 3 days. Truck was not even touched, called me back after the 3 day period and said they could do it by the end of the week. Got a call the next day telling me that they can’t get to it till 4 weeks later. They “offered” to tow my truck anywhere I wanted for “free”… I had it towed to another shop and told them not to put the engine in the back. They did anyways and ruined my brand new hard wood floors in the back. I literally laid them down the day before they got the truck. The owner John said he won’t be paying for them. I will be taking them to court! DO NOT USE THIS MECHANIC!
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June 2022 by Sierra H.
I took my box truck there to get a engine swapped s they told me they would have it done over the weekend. Called today and they haven't even started it, telling me they will try to get it done this week. Now I have to push back other appointments for the truck, and events. Definitely not thrilled with the lack of communication and effort of this company.
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April 2022 by deborah kelly
This place is a nightmare!! After 4 appointments they finally figured out what was wrong...and then wanted to make me wait another week. Such poor management that the environment is that of utter Kaos and confusion. ..Forget about customer service...there is None! PS...new owners are awful!! RUDE.Services: Wheel alignment
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March 2022 by Audrey Sessa
John is the only mechanic I’ll go to here in the Hampton Roads area. Great prices, extremely knowledgeable, will never try to BS you.Services: Wheel alignment
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December 2021 by Seth Mewborn
Great professional service. My truck can be a pain sometimes and when I don’t have the time or motivation to do the work myself, these guys come through every time. Good quality work at an affordable price. Very knowledgeable and work quick. I will be coming back!Services: Steering & suspension repair
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November 2021 by Tanya Garvin
It's clean to be a service garage.The owner's John an little John are so respectful an listen to what you have to say.
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October 2021 by Kairee_ Nomine
I'm upset I can only give them 5 stars. When I say they were patient and understanding, that is the understatement of the year. They worked on my sentras transmission and handled my entire claim process to make the experience a painless one. They kept me up to date on the entire process and stuck to the estimated completion time. Once almost done, I asked if they could look at my ac and they did with no problem or irritation. Very professional and will definitely be using them againServices: Air conditioning
