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October 2023 by Anonymous
My car broke down in there parking lot and I asked to use the restroom while I waited for the tow truck. They not only said yes but offered me a bottle of water and Said I could wait inside and sit on the couch until the tow truck arrived. That made me feel that they cared for my safety.
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August 2023 by Ken Gregory
I went Hilltop Pawn for the first time today. I was very impressed with the impeccable and comfortable environment, the quality of the merchandise, and the excellent customer service. It was a pleasant surprise!
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July 2023 by Donato Giordano
I am a professional in the field of fine jewelry. I have purchased several pieces from hilltop they carry the best quality. I have been greeted with professionalism and great knowledge at Hilltop. It’s always been a wonderful experience dealing with hilltop and the prices and quality are fabulous!!! Thank you Hilltop!!!Millie Giordano
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July 2023 by Hallie Spengler
My engagement ring’s stones had become loose, so I took it to hilltop pawn to get looked at and fixed! Super helpful and friendly staff! Dane was great to work with and was able to add some prongs to secure my stones in my ring! Looks great and barely noticeable! They were even able to correct some work another pawn shop had done that made the ring look clunky and uneven! Will definitely return in the future for all my jewelry needs!
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July 2023 by Vicki Gray
Very knowledgeable & friendly staff. Both Hilltop Pawn & Greenbrier Pawn always have a great and diverse inventory. I especially appreciate their antique & vintage selections. Prices are competitive. Also, their in-house jewelers are experts, including sizing, repairs, and new designs. Thank you, everyone!!!! ❤️
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July 2023 by Cam Belter
Best pawn shop experience I’ve had. 100% recommend to go here to sell/pawn jewelry or other items of value. All employees are knowledgeable and respectful, and it is definitely the most ethical pawn shop I have ever been to.
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July 2023 by Michael Lang Sr
Looking for a 52nd wedding anniversary gift for my lovely. Went to Greenbrier store looking for a ruby necklace. They had many rings and bracelets but few necklaces. They sent me to Hilltop which was to have a better selection. No rubys. They had a star sapphire that just came in and we struck a deal. It needed a chain which they had on hand. I bought them both along with a pair of star sapphire pierced earrings. Great pricing. Wife loved them both. Have dealt with both of these shops and have been satisfied each time. I highly recommend either store. The sales ladies were very delightful and helpful. Thank you for making my anniversary a hit.
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July 2023 by Miranda Janis
Hilton pawn is the best pawn shop in Virginia Beach. Dane Craddock’s customer service and extensive knowledge of jewelry is superior. I will definitely be returning!
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June 2023 by Luke Pawlowski
Very helpful and friendly. THIS IS THE PACE TO GO FOR JEWELERY! I am thankful I finally listened to the radio ads and went to Hilltop. The jewelry is beautiful, staff extremely helpful, and the prices were the best I've ever seen. I'll definitely be going back for more!They also have a good electronics section with PS4s, drones, and Switch's.
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June 2023 by Knockout King
Dont want to sound like A mad customer but I have a small issue with the stuff and the knowlegde of watches Rolex is not the only valuable watchese made I was told my A.LANGE & SOHNE saxinia datograph perpetual was at no vaule because they never heard of it SMH. You guys really need more experience dealing with watches like really its pretty sad that they turned me down because of lack of knowlegde I took the watch to watch store they valued it at a lower 100k.
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June 2023 by Dora Epstein (Dodie)
Looked for Gold, Jem repairs/ replace for over a year. Finally found this place. Absolutely kindest crew, all of em. Above and beyond, great experience. Highly recommend!! I will be costumer for life. Very good prices as well.
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June 2023 by Peggy Carter
I had an excellent experience today with some jewelry I don't wear or need...the service was great, price was very fair and she was so friendly!!! Thanks!! I will be referring business!
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May 2023 by Elizabeth Pelham
I absolutely love the staff, and how kind they are. They are knowledgeable about every piece, and are always willing to give advice on comparable styles. I will forever be a customer
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May 2023 by Michael Barrett-Davis
I took a $1,250 solid rope in to get the value, a girl working there said it was worth $275. I laughed and said she was out of her mind. I had no intention of selling or pawning anything, I was just out and about. Do go there, those commercials are paid for by someone!
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April 2023 by Karen Weisiger
Staff is very pleasant and helpful. Great selection of jewelry and prices are very reasonable.