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March 2024 by Joan Shiflet
Excellent service.
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March 2024 by Brett Johnson
Cristina White has been doing my taxes for the last 5 years. She is great and always looks out for my best interest.
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August 2023 by Sam Sabet
Made an appointment to file late as I have an extension and they emailed me that the office is closed and to call them at another location to make the appointment. No, you call me!
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April 2023 by Veronica Wilkins
I am more likely, than not to use H&R Blocke, because of theTax Preparer (Doug Mazure) continues to show exceptional service.
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February 2023 by Will Miller
Love working with Doug, he always takes care of us and is very pleasant to work with. Very caring, legitimately good hearted person.
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February 2023 by Alisha Toomer
Mr. Doug.M is amazing. I've been going to this location for the past 3 years and the the customer service is always amazing. He's professional and knowledgeable.
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May 2022 by Amanda Persad
Vince and Matthew helped me with my electronic tax return after I’d been having problems accessing the return on the website. They were helpful, patient and friendly! I’m so grateful!
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March 2022 by Kenneth Combs
Abigayle picked up the ball after it was dropped and expeditiously handled my taxes within 24 hours. She was great!!
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March 2022 by Tyler Spindler
The breakdown of my taxes was not able to be described to me, and there was nothing in the filing I could not have done myself. My tax professional was friendly and cared, but I was not briefed on the costs of the service ahead of time. The H&R block summary was also incorrect regarding my tax rates, which made it very confusing.
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February 2022 by Phyllis Smallwood
William gave us expert tips on how to avoid paying taxes next year. He was personable and professional. We'll be back to see him next year.
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February 2022 by Lorena Díaz Mejías
My tax expert was very knowledgeable and gave me several tips for next year.
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February 2022 by Kurt Grizzard
It was great. In & out in less than 1 hr. Great people
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January 2022 by Jamaica Munch
I asked an innocent question and they were talking about me to one another like I wasn't there. In front of me, Belittling me. They also talked to another client about my personal question. If you are in customer service k ow how to deal with customers. Uprofessional.
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August 2021 by Hannah Baldwin
I would not recommend this location to anybody!!! Seriously, went in early last year, and they shortchanged my refund by over 3,000.00. They filed a simple amendment in April, or said they did anyways, and I’m still waiting for this amended amount, and nobody will give me any kind of information beyond contact the IRS or contact hr block. If you care about getting your refund at all, do not go to this location!!!! Save yourself the heartache and pay a hobo to rob you of $900 dollars instead and then you won’t have the heartache of day after day, for a whole year, waiting for this imaginary amended amount I signed a power of attorney for to show up. Not professional or prompt in the slightest. Shame on them, please, go anywhere else, no way to do business!
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April 2021 by Karen Hays
Doug is a wealth of information! We moved away from the Kempsville area last year. There is another H&R Block closer to our home, but I never even considered going to someone else.
