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January 2024 by Kyleen Botin
It was my first time coming back after a while and I had brought my little cousin with me. I expected it to be as enjoyable as possible, however the staff was totally unwelcoming. One guy in particular, a big white guy that had dirty blonde hair almost brunette, was rude and had the nastiest attitude. As the rink was closing, i asked where should i put my skates since the desk was filled with other skates and he yelled “i don’t know, wherever you can find a spot for them” and raised his hands. It was completely disrespectful and it’s not something i would’ve expected from such a place that I enjoyed as a kid. This was not the first encounter I had with him. There were multiple times throughout the public session that he was nasty towards me as well as my little cousin. I hope when i come back, Iceland Family Skating Center finds better suited employees who treat their customers with manners and politeness.
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January 2024 by Weston Sivon
I play hockey and usually don’t expect too much from ice rinks. But this one was just unbearable. The quality of the ice was very low and overall atmosphere was cheap and old. Also the locker rooms were very small and uncomfortable. Over all it was not a very good experience.
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December 2023 by Red Viar
I have been calling about a birthday party inquiry and was told they’re gonna call me back but never received a call. yesterday I called again the lady told me she’s gonna call me in a bit never got a call back. :( sad
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December 2023 by Caitlin Jacox
It was our first time and my kiddos absolutely LOVED it. The facility was very clean, and all the employees were very kind.Also, I don’t know the employees name that was on the ice watching everyone, but he was so very kind. I didn’t come prepared with gloves and my littlest guys hands were freezing and the guy on the ice lent his to my little guy so he could continue enjoy skating until close. ❤️
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December 2023 by Sylical Syn
Nice skates, clean ice, not too many kids.
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August 2023 by Matt Houtmann
Neat little small rink with a family feel
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March 2023 by Stacey A.
I really love this place! I used to come here when I was little and it's the same I like the home town feel it has. I like that it's affordable and the staff is really nice and helpful not like the other ice skating place here that is ran by rude teens and extremely expensive. They also don't over pack it so it seems safer. This is my families go to when they want to ice skate! They have good quality ice skate rentals and their snacks are priced decent and actually really good. This place is awesome I hope it's always here! Best ice skating rink in Hampton roads award goes to Iceland!
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February 2023 by Edwin Booth
We hosted a birthday party for my daughter and her friends - almost none of them knew how to ice skate…the folks who run the place were very nice and helpful, the party room and the pizza provided etc. worked out well, and all the children were able to have a nice, safe, emphasis on safe - thanks to the employees out on the ice helping - time doing something new. Really great time, and I’m glad I found it so my daughter could have the ice skating party she wanted.
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January 2023 by christine howell
The rink is very nice! My family had a birthday party there recently and it was a huge success!The staff need more help on a busy Saturday. But they were still very friendly and efficient!
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January 2023 by Nataliya .Duchev
Family friendly place. Skates are comfortable and arena is well maintained.Not expensive too.
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January 2023 by Amanda S.
My daughter has been wanting to go ice skating for a few weeks now so we decided to use this weekend as the opportunity to take her. This indoor skating center wasn't too far so we decided to pay it a visit. I will say it's very affordable considering the activity and skate rentals. For my family of five we laid $57.00. My daughters had an amazing time and the location itself is large. We loved that they had snacks and food items to purchase as well. I took away stars for service. This place gets busy and quickly upon opening. It was our first time so we had absolutely no idea what to expect. The gentleman at the register was just not welcoming and quite frankly rude. I didn't pay it much mine because I wanted everyone to have a great time. I would suggest a friendly person as the welcome person for a better impression.
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December 2022 by Romi
It was my first time but I checked the reviews beforehand so my family was all prepared for hats, gloves and jackets. A lady who worked at the entrance was very nice and kind. They have a lot of walkers against the skate-link for free! I was there on son’s birthday so I brought his proof of ID. He got an discount for his entrance. Everybody including customers was super nice. We would go back! Super fun!
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December 2022 by Jordan Hershberger
Was told I could only use the middle for jumps and spins and it was specifically reserved for that kinda stuff, but the children in the middle who was using the middle to launch the metal walkers at each other were fine :) The person who was "patrolling" the ice didn't even get the walkers off the ice when people would just leave them anywhere lmao
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December 2022 by Rakel A.
Bustling with teams from Hampton Roads and beyond. The facility offers rental skates and helmets. Here, they do it all. They have a snack/beverage bar and friendly service. This place is busy with team practices so I'd call before going to ensure the free skating time is accurate. You can hang out in the cold by the rink or you can enjoy the warmth of the lobby with a coffee or hot cocoa. Great skates. Great ice. Tons of fun and ample parking.
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November 2022 by Holly B.
We always have a great time during free skate. It was clean and well run. You can rent skates.
