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September 2023 by Erika Diaz
I thought I needed a new phone, or had water damage. I couldn’t hear much out of the ear piece speaker. Went in and was attended to within the first few minutes. Ear piece speaker just needed to be cleaned. I was in and out fast! And I can finally hear my phone calls again! Saved me a whole lot of money!
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September 2023 by Сергей С
Amazing customer service! James was super kind and helpful repairing my iPhone, he is the real professional in what he is doing. Definitely recommend, thanks!
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September 2023 by Marisa Farley
Haki was super kind and helpful repairing my iPhone with water damage! His customer service was awesome and will be recommending all of my friends here when they have iPhone trouble.
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July 2023 by Wendy R.
World class service at affordable prices . Quick and easy. Will recommend to anyone in this area
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June 2023 by Rachel Rossi
In and out in less than an hour. They squeezed us in at the very end of their day and STILL accommodated for our own time restrictions. The screen is perfect and the face detection still works. They definitely were worth the 16 mile drive.
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May 2023 by Tim K.
Came here for a Samsung case, they had only a very tiny selection of iphone cases, nothing for Samsung devices at all.I think they only do apple products here, probably want to go elsewhere if you have any other brand devices.
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May 2023 by Keith Markowitz
Stopped in for an embarrassing repair, Michaela was able to take care of it in under 5 minutes and sent me on my way. Is my 3rd time in the store and always have top notch customer service. Thanks guys, and especially thank you Michaela!
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April 2023 by Timothy Kingery
Came here for a Samsung case, they had only a very tiny selection of iphone cases, nothing for Samsung devices at all.I think they only do apple products here, probably want to go elsewhere if you have any other brand devices.
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March 2023 by Erika Gardner
Amazing customer service! They have installed multiple screen protectors on my Samsung phones with no charge and without purchasing them from here as they don't carry samsung products.My daughter recently broke off the charger in her iPad, dropped it off to them and they removed the tiny charger piece that was left in the phone free of charge!Won't go anywhere else for our Apple products!!
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March 2023 by Erika Ponce
Amazing customer service! They have installed multiple screen protectors on my Samsung phones with no charge and without purchasing them from here as they don't carry samsung products.My daughter recently broke off the charger in her iPad, dropped it off to them and they removed the tiny charger piece that was left in the phone free of charge!Won't go anywhere else for our Apple products!!
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February 2023 by Maria Karpov
PLEASE READ THE WHOLE REVIEW 3 - 4 years ago, I would have rated this business a 5+, when the business name was "iPhone Repair VB" and a gentleman, I don't know his name, perhaps the owner, was personally working here....this was my "go-to" place every time because he always did a fantastic job. NOW, I give this business a 1 Star. It appears as if this business changed names in 2020 according to the Virginia State Corporation Commission, which I did not realize because the sign on the building still reads "iPhone Repair VB" which is misleading because It is now "UnBroken Tech and iPhone Repair." This new business has completely RUINED 2 cell phones that I took to have the screens repaired under the "new" name; the first iPhone I took approximately in the fall of 2020, and when I got my phone back, it did not work correctly so I thought it was just a fluke and that perhaps my cell phone was just simply on its last leg. BUT NOW, I realize that it wasn't a fluke. I just recently had the screen on my 2nd iPhone repaired, and NOW ITS RUINED. This was confirmed when I took my phone to apple. After the screen was replaced, my iPhone began to overheat and I was getting a black screen so I thought it was a new problem. But instead, I found out the overheating and black screen was because this business used the cheapest screen possible to replace my broken screen AND the iPhone was never sealed after the screen was replaced.NOTE, I thought I was getting a genuine apple screen to replace my broken screen. Perhaps that is my fault; however, I was made to believe that I was getting the same screen as a replacement. I should have been given a choice. "Do you want this screen....it will cost this amount....or do you want this screen....which will cost this amount."
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February 2023 by Jerry Griggs
They do great work, are reliable, professional, and affordable. It's a no-brainer to use them for all your repair needs.
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January 2023 by Kate Fowler
Fixed my iPhone volume buttons that were sticking. Free of charge, and took 10 min! Highly recommend
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January 2023 by Chris Bender
Had my pixel 6 fixed by James he is a very respectful, knowledgeable and understanding gentlemen. Definitely will come back should I need to.
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January 2023 by LBinVB
First time dealing with a cracked screen. Staff was friendly and my phone was fixed within the hour, and for far less than my deductible. I recommend this place!