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February 2024 by Arlene
They had a beautiful selection of the string of turtles!! They were so lush and full. Well cared for and waiting for new homes! Check them out today! You won't regret it. Sharol was the sweetest! Will be back soon ❤️
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September 2023 by Steve Ketchum
Jack Frost always takes great care of me and I've been very pleased with the products.
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June 2023 by George B.
We had gotten a fig tree from someone that needed to get rid of it because the figs were making their dog sick when they ate them. It was not the right time of year to transplant it, and it was a big tree, so I stopped by Jack Frost Ladscape and Garden Center for advice. Cheryl at the counter was very welcoming and paged Maddie and Gary to come answer my questions. They were very knowledgeable, and gave me some great advice on what to do. Gary had a lot of experience with trees, and even knew the soil composition of my neighborhood when I told him where I lived. I will continue to use them in the future and would recommend them to anyone needing landscaping and gardening advice.
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May 2023 by DEREK CHUCK
Ordered 6 tons of fine sifted top soil to assist in redoing my lawn, was delivered piles of dirt with large amounts of concrete debri and plastic in it. Would not recommend if wanting topsoil. Would be good for contractor grade fill
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May 2023 by LeAnne Brant
We had work done in the front yard and backyard. The back was a drainage challenge, to say the least. All work was done professionally and with great courtesy. The team that worked on our yard were diligent, hard working, and neat - at the end of each day they cleaned up everything. We are very pleased with Jack Frost, their staff, and the services they provided. Thank you!Services: Landscape installations
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May 2023 by william ayala
As always,a courteous and prompt transaction. As a landscaper ,it's imperative,to get in and out. Staff is great.
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April 2023 by Max Ketch
First time going there to get some topsoil, there was no proper signage. I go back there and start shoveling and some guy pops up accusing me of being a thief, and when I explain that I didn't know how it worked here, he comes back the second time accusing me of being a liar. Great price on the top soil, but they don't hire quality people.
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March 2023 by John R.
I will never be doing business here again. I always go here and purchase leaf compost by the yard. I ran out of compost soil on the job and only needed about 12 bags of dirt. Now keep in mind I paid $42 for a full yard of leaf compost soil prior to running out. I sent one of my employees to pick up 12 bags of dirt so we can finish the job and when he gets back to the job I ask him how much he paid for the 12 bags and he says $165. My mind was completely blown away. Because you can get a bag of topsoil at Home Depot for $2 a bag. It would take about 65 bags to make a full yard of dirt which only cost $42 for a full yard. I had 3 bags of compost soil left over and I went to go return them because we didn't use them and I would've got back around $45 which would be the cost of a full yard. They wouldn't even let me return the 3 bags I had left over. I was okay with taking the hit on the other bags because I didn't specify to my employee about the difference in the yards or bags but my thing to the manager was why wouldn't their employee not have told mine it would be a better deal to get the full yard instead of paying 3 times the amount for barely any dirt compared to a full yard. He kept telling me how it was my fault and they can't return ONLY 3 BAGS. You would think after doing a lot of business with a company they would be able to help you out a little more and go the extra mile for you but no. I realized these guys are only about making a sale and not helping out a client.
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March 2023 by Blake
This company is absolutely god awful. They price everything by the hour because they aren’t intelligent enough to bid a job like a professional landscape company. They take forever because the install crew leader just stands there. They smoke on the job like chimneys. Super expensive and zero efficiency or accountability. Winesett or Earthscapes are a far better option x1000.
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March 2023 by Ebony Banks
I called and ordered soil over the phone Saturday 3/4/23 (50% mushroom mix and 50% top soil) I told Wanda that my husband would be coming to pick it up sunday 3/5/23. She said "ok just tell him to ask for Wanda I will be here." Service was great over the phone. My husband, who is black with thick locs gets there and ask for Wanda, He said "my wife ordered some soil...." etc...Wanda acts like she doesnt know what he is talking about as if he coming to take someone elses soil. She insisted that he call me treating him as if she didnt believe him. My husband called me and I confirmed.Then when it became time for him to pull around and get the trailer loaded with the soil the employee he was talking to trying to be cordial letting him know he used to work there once upon a time was ignoring him, unresponsive giving off the "why are you talking to me" vibe. My husband REALLY did not like the customer service experience there we will not be purchasing anything else from Jack Frost.Service: Gardening services
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November 2022 by Stacie Simon
We are very happy with our new front yard! We appreciate the quality of the work, and feel it was a good value for the finished product. They transformed our flowerbeds so that the front of our house now has curb appeal with stones and colorful flowers. Very pleased with their professionalism and service!
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October 2022 by Ben Browder
Their firewood doesn’t burn.So if you feel like wasting time and money buy firewood from them.Bought some a second time thinking the first time was a fluke. Nope, shame on me…two times with a pile of non burning wood. I am surprised nobody else has warned others of this.
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October 2022 by Dave -Give Us Free- E.
I ordered a cord of seasoned firewood. I have pics of what was delivered, but they can't be uploaded here. The delivered wood was wet, green, and moldy. I've contacted the company but they do not respond. I'll challenge this with my credit card company on Monday if they continue to ignore me.
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October 2022 by Marshall Nixon
They provide the landscaping services at my complex. The other day they threw a rock from their edger into my glass front door. The door shattered. I spoke with Beth about this. They refuse to fix the door they broke. Beth admitted they threw rocks and mud on my front porch. Had to call and email several times to try and get some help. She claims they are not responsible for damages. Just unhappy with the whole situation. They shattered my glass door and refuse to help. Beware.Services: Yard landscaping
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August 2022 by Fisheye Digital
I've used Jack Frost for fire mulch and top soil deliveries and they are always on time and the product is of high quality. Their staff is also friendly in the store as I've also used them for firewood pickup.
