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October 2023 by Heston Wong1
True professionals. Highly recommended! They well get your taxes done and help you in every aspect.
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May 2023 by Laurence Munnikhuysen
Disregard. Tax return, federal, did come through. Just later than expected. IRS website finally showed return.
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May 2023 by Zeytavia Vindara
Great, friendly service. They really went the extra mile to help reduce my tax burden and I really appreciate that. If you're ever in need of a tax professional, this is the place to go.
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April 2023 by S. L. Darian
Great, friendly service. They really went the extra mile to help reduce my tax burden and I really appreciate that. If you're ever in need of a tax professional, this is the place to go.
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March 2023 by Kelly Coon
The tax advisor at Jackson Hewitt at Dam Neck is very thorough and knowledgeable. She has completed our taxes for several years, and we are always extremely pleased with the customer service we receive.
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March 2023 by Jesus Charbonier
Have been coming here since my arrival From NYC a few years ago and they the best in terms of prices and valuable information concerning tax issues Great service
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March 2023 by Liseanne Blackwell
Great service! Great refund!
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February 2023 by mary watson
I have been coming to Jackson Hewitt for over 40 years. They are the best, especially Mary Lou at Dam Neck, VA Beach.
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January 2023 by Elinor L.
First of all they charged me almost $600 to do taxes that really can be done on TurboTax in 20 minutes. I did them myself on TurboTax before I went and got the same exact number that the Jackson Hewitt employee got. The only reason why I went there to get my returns done where because I wanted to have the refund anticipation loan cuz I needed money quickly and they only have to give you a minimum of $500 and not a dollar more. Even though my return was almost 4,000 they only give 500 and you have to wait for the rest.. there was no reason at all for them to only give me $500 as I have no outstanding obligations to taxes or no child support and I have a decent credits for so obviously they do this to everyone as a bait and switch and if you look it says that they can give you up to $3,500 in a loan. Well I could give out a dollar to everyone that comes to my house but tell them that they can get up to $20? Hell I might as well tell them they can get up to a million if I'm only going to give them all a dollar? These tax returns know that most people can do their taxes on TurboTax for 20 or 30 bucks and get their money in 10 days so they have to pull a bait and switch and lie to you about getting you in the door to give you your money right away of which they only give you $500 of it which basically almost reimburses you for what you had to pay them to do your taxes.
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March 2022 by Denise Cason
The staff is always professional. They are like a part of my family.
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February 2022 by Gina Hurd
I walked in randomly with questions about how to file because I was confused about my tax situation, and these wonderful ladies took me right in and , and sat me down and helped me every step of the way with filing my taxes and explained everything so throughly that I actually understood this time what I was being showed step for step as we went along , my tax prep was absolutely professional and knowledgeable and outstanding at her job ! Everyone in the office was extremely attentive and I felt taken care of as a customer! I’m so glad I chose Jackson and Hewitt! Not only will I be returning as a client , but I am inspired and have signed up for tax prep instruction course for the upcoming fall. Thank you so much ladies !!! See you next season for sure !!!
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February 2022 by JOB NORFLEET
Jackson you did a wonderful job preparing my taxes I was glad I stopped in and had my taxes done I’m so grateful to the people you guys do a great job thank you
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January 2022 by Charles “Chuck” Kenison
Not only highly competent, but personable too!
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May 2021 by RANDY Webb
Great support
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May 2021 by Let's Create with Ellen
Susan was very helpful. She explained what information I need to keep track of so that my tax preparation with J.H. will go smoothly next year
