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February 2024 by Amanda C.
service is always trash. I have given them several chances. The techs claim the internet is always down. then they ask me questions about my car's oil. It seems they don't know what their doing.
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February 2024 by Thomas Stewart
Clean store with bottled water available, which I always appreciate. Both gentlemen were extremely kind, helpful, and informative. They did not push additional services or any work, simply suggested the best next steps based on the car. I was in and out in less than 15 minutes. I will definitely continue going to this location in the future!
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February 2024 by Lynn Mokrzycki
I was disappointed in the customer service. I arrived 15 minutes early and was content to wait until 8:00am. The female with green hair acted like she was doing me a great favor by assisting me. I felt extremely unwelcome and she relayed the same negativity to the two guys working there. I have been to this station plenty of times before today and I will not go back to that location. Clearly the person working there needs training and clean up her act. You'll lose business hiring poor quality to represent you
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February 2024 by Thomas Irving
Excellent staff
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January 2024 by Jessica Craft
I thank the workers today that handled my battery & cables today quickly & professionally. Because their service was quick I was able to return to work the same day.
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January 2024 by Donald Smith
What can I say 3 times I came for an oil change and 3 times turned away without an oil change. I do not have to worry about anymore has I will not be going back.
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January 2024 by Thomas Sandridge
I had a problem with my tune up after I left and when I went back to jiffy lube they were very nice and friendly. They took care of the problem right away and said that if I had any other issues to bring it back.
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December 2023 by Kandis Barott
got my oil changed and had as full a check as i could, due to the fact i was going to be driving across the country (virginia - montana) the next day. two hours after leaving my home on my cross-country road trip, my car broke down because of an oil leak which degraded my alternator to the point my car wouldn’t even start.
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December 2023 by Luis Tabares
They leave loose my oil filter and drop almost all the oil on my car and I has to go to Valvoline to put more oil and don't happen the same thing again
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September 2023 by Loryn Duncan-Marcil
Great service. Very quick and got everything except for vacuuming. Otherwise, it would be a 5 star.Services: Air & cabin filter replacement
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September 2023 by Nathan B.
Monday morning, not a holiday.. store is supposed to open at 8am as listed on the website, Apple Maps and the door hanger. Currently 8:12 and no one is here and no one answering the phones.
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July 2023 by Kevin Kiernan
No coffee and 20 minutes of Jiffy Lube commercials. I can get my oil changed at half dozen stores in Virginia Beach and next time I’ll go some place else that treat their customers better.Services: Tires
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July 2023 by Laurie Bracken
I will never go to this place again. They forgot to screw on the skid plate under my car. As I was driving along with my kids, the car started making a horrible screeching/scraping noise. Needless to say, by the time I pulled off to the side of the road, the skid plate was ruined. All they did was put a cheap plastic cover on to replace the metal skid plate that they destroyed due to their incompetence. Do not trust this place with your car.
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July 2023 by G K
Terrible experience..one of the techs seemed to have jammed a part of a broken screw driver in the plastic near my tire and then zoomed out of the pit trying to pop my brand new tire I got from discount tire. It was two bigger white guys one was blonde and the other seemed to be supervisor and a small white guy w/ glasses but the black guy with dreads was the one driving out the pit area to fast in my car it was extremely unprofessional and I do not trust this location anymore. I ended up driving to town center and the whole time when I left I heard something but I couldn’t tell. Got out and noticed there was that broken Screw driver as if a person jammed it in there it wasn’t there before I got my oil change that’s for sure.
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May 2023 by Chrissy
I was driving through on vacation and stopped here because it said brakes out front. My brakes were squeaking pretty badly. It was a hour before they closed and they went above and beyond to get it done for me before they closed. They were all extremely friendly and would recommend to anyone. Great customer service.Service: Brakes