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November 2023 by Ann Bockheim
Very good and thorough service received today and excellent customer service. Oil change plus completion of all items on their list which are included with oil change. I came to this location after having been to a location in Norfolk where many of the items weren't completed. I would definitely recommend this Hilltop Jiffy Lube.
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November 2023 by Joe Ruhlman
Came up there on Saturday for a oil change was very fast but they spilled oil all over my engine by the time I got home my engine was smoking really bad due to all the oil they spilled and my oil cap was loose. I went back up there for them to fix it and they said they fixed it but I still am getting a burning oil smell when I turn on my ac or heat.
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November 2023 by greg green
I wasn't really offered any options for the oil change service. It was done so fast I didn't even think they did it. The tire balance machine I was told was not working properly and that was my main reason for going there. They forgot to put my mileage sticker in the window.Service: Oil change
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November 2023 by Maura Ruane
Chris is a great Manager. He and Jonathan were kind, fast and fair! Kudos to the Hilltop location! MauraService: Oil change
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October 2023 by Maggie Brydges
I go to the Jiffy Lube on First Colonial Rd./ Hilltop. They are terrific! Courteous, efficient, and, as name indicates, “jiffy”! I am a regular with them, and will remain a loyal customer.
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October 2023 by Leigh S
Stopped by jiffy Lube to get an oil change. SETH went above and beyond helping me with another problem on top of that. Have used this station since moving here- always courteous & professional!Service: Oil change
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September 2023 by Becca Perrel (757Life)
It’s wonderful to have a place to go to and being a woman they totally honest doing a great job very respectful to customers and best part they are quick.
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September 2023 by Robert Cass
Alain and his team were fantastic...we were in and out super fast and his recommendations were spot on.Service: Oil change
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August 2023 by Hassan Holden
Best service, that's a mile away from home. They were quick and even cleaned the debris from the interior of my car. 10/10 will recommend. You guys are awesome, thank you!
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June 2023 by Sara McClain
Jiffy Lube on First Colonial in Virginia Beach provide awesome service! They really went above and beyond with their service by vacuuming my car, providing free refreshments and quick service. They even gave me a discount plus coupons. Definitely would recommend
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May 2023 by Daniel Copley
Awesome experience!! I went there to get a power steering flush, transmission flush, Serpentine belt replacement, and fuel cleaning. Hats off to Chris he was very knowledgeable and took care of me. The truck is running great!! Chris had all of this done quickly and did an excellent job!! I will definitely be back for future business.Services: Transmission
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May 2023 by Scott Ferguson
My vehicle was damaged during the service. I watched the whole thing happen but the owner of the franchise said nothing happen? I have an estimate form the Toyota dealership that outlines the damages. No one from Jiffy Lube has done anything to help resolve the problem. You have been warned the owner/ operator of this business does not care about you as a customer!!! In response to the owner. You are a liar, liar, liar. You have already denied the claim prior to my post! Liar, you are a Dirt Ball. The only reason you responded too my review is because it has been Posted! Liar!
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May 2023 by Danny Mcclain
Service was great. I no longer sat down and got my phone out before the man said my car was ready.
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May 2023 by curtis pavlik
Hands down, the best jiffy lube i have ever gone too. Quick. Efficient and easy. Great job!Service: Oil change
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April 2023 by William J.
Totally satisfied with the service. I did not have the time to do it myself so I took it into Jiffy Libe. They were very attentive and helpful and got the car done is less than 15 minutes.