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January 2024 by Lucille Van Wickler
only 2 employees there. one at lunch and one at checkout. nobody to measure and cut fabrics other help to customers. had to wait some time.
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November 2023 by Olivia
Carly is very rude. Yelled at me for trying to ask a question. Store is a mess and conflicting signs and prices everywhere.
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September 2023 by Rebekah deMoss
I realize the retail environment has changed and it’s hard to find enough people to work let alone find great people, but good grief. Almost every employee I encountered today on the floor were too busy with projects to help me, put out that I ask a question or just pointed me to a section all the way across the store, as if I knew where the clearance section was located. I finally found the clearance section and then the employee told me I couldn’t buy any of the clearance items in the cart because she had just scanned the small leather pieces out of Inventory. I finally found a nice employee that took the time to show me where to find other Leather fabrics. I found what I was looking for and a nice young girl that was new helped me at the fabric cutting center. While she was cutting my fabric, another employee with glasses & a blue polo with no name tag was complaining loudly to another employee about shoppers not putting their picked out Fabric back on the shelf. The other younger girl with star glasses on was trying to work and not take on the other ladies negative attitude so she repeated it again. Now I can understand that’s frustrating but don’t announce it to the three customers standing there waiting to be served while you stand there ignoring customers & bitching about doing your job!! In addition, when I first entered the store she was the first person I encountered about leather fabric she seemed uninterested in my request and told me there wasn’t anything like what I was looking for in the store. Employees like her will kill a business slowly over time. Unfortunately, these days I don’t expect much and hardly ever write a review like this but I left there in a bad mood and couldn’t believe how miserable my experience was there. Next time, I will buy what I need on line or go to a competitor.
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September 2023 by Raymond Delashmitt
Good crafting store that has a large amount of fabrics to choose from. They usually have a sale going that you can plan your visits around. It also offers online ordering and pick up.
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September 2023 by K3ys Unlmtd
Kevin helped me from beginning to end. Absolutely a pleasure and excellent customer service. Joann you’re lucky to have him. Thank you Kevin! :)
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July 2023 by James Fry
Lots of great fabrics. Definitely going again
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July 2023 by Paula Lemaster
I love your material but almost every time I go in there I get a woman that cuts my material uneven. The reason for this is because the rolls of fabric is already uneven and she doesn’t bother to make it even before she cuts it!! I make Barbie clothes so I only need a 1/8 of fabric and when I get home and can’t get that around my model muse barbie we have a problem!! I never have a problem with other people or stores! If she doesn’t like her job maybe she should look else where. The next time I go in there I will be reporting her personally!!
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July 2023 by Debi Bernhardt-Schuhow
Great place, generally clean. Great prices for acrylic made yarns with coupons and sales.
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May 2023 by Deb at the Beach
The three young women working at Joanne’s Hilltop in Virginia Beach this evening 5/2/23 were very helpful and a complete delight.
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January 2023 by Brandon Womack
Susan was great in the fabric area. They forgot to pull sale tags and she honored the price cut without hesitation. Far better than any other Joanne's I've gone into! Even at checkout, the woman was fantastic!!!
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January 2023 by Joli C
The worst staff at this store. They all appear to dislike their jobs. Not a single one is helpful except at the fabrics counter. This store is always trashed with the aisles partially if not entirely blocked with products in the walkways. The store is so disorganized. Skip this store and go to Chesapeake.
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January 2023 by neva burroughs
Over priced not much of selection for yarns. Customer Service not really helpful 1 worker doing while others stood around chit chatting. Wont revisit.
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January 2023 by Mary-Ann L.
Joann has mainly two reasons why you should shop there: very helpful, enthusiastic staff AND no other stores carry fabrics, sewing notions especially zippers in all different styles and colors! I found what I was looking for - an invisible blue green zipper... and then when I was there, I indulged in 70% to 80% after Christmas sale! I got myself table top bottle brush pine tree Devore, holiday coir mat, Christmas picks - all for about $3 each! I haven't ventured into the fabric aisle yet but am going back - seeing all the fabrics evoked my memories of when I made fabric-covered wedding items like albums (pictures are making a comeback!) and baskets. Definite destination for everyone crafty at heart! I might even get inspired to sew and use those trendy patterns Joann has!
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December 2022 by D. N.
Best prices for fabric, arts, crafts, wreaths, silk flowers, greeneries, and gifts. Love ❤️this store. ♥️ their coupons!!!
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November 2022 by bob snowden
No one available to help me with crocheting questions. And when I was checking out, if I had not asked about coupons or discounts my bill would have been 60% more. She never offered. I am glad I asked.
