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December 2023 by Ghost Activator
I went into Journey's a couple days ago just to look at some shoes for Christmas. Icky was the employee that helped ne the whole time. At first I thought her name was a little silly but she was a great help and amazing. I didn't expect to buy more than one pair of shoes but I came out with shoes for me and my mom, a pair of socks, and some shoe protection/cleaner, I think it was called creep or crept (I can't remember.). Overall I loved my experience there and would love to give my personal thanks to Icky. She was very helpful.
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November 2023 by Gru Gratuity
Staff is always so sweet and helpful
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January 2023 by Ashlei Boyd
My boyfriend and I visited over the weekend to make an exchange and a return. Monix, the woman who helped us was amazing! We had an issue regarding the return as it would not allow her to process, and she waited on hold with the higher ups for at least a half hour very patiently. She was finally able to get the problem resolved and did so with a smile. She was great!
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October 2022 by Kaelyn D.
Abigail is awesome. Awesome and attentive even though I wasn't asking for much. Hope you go far Abigail. Good selection of boots too at this store! Got a pair of doc Martin platforms!
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June 2022 by TiredofTheSchoolBSStress
The employee was great. Helped so much. Would give 10 stars ? if I could!
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January 2022 by Qwerty Uiop
Went on a Saturday. Really busy, good service, really great selection.
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December 2021 by Tee J
Awesome customer service.
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October 2021 by jaya rain
The employees are so sweet and friendly!
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August 2021 by Anita Porterfield
Went on a Saturday. Really busy, good service, really great selection.
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July 2021 by Elizabeth Gill
I’m glad that journeys is still apart of the mall, I’m happy that i can find Vans shoes there, and more reasonably priced than at the Vans outlets which is just a hallway away. I like how open and attentive the staff was; although felt frustrated and embarrassed that I didn’t know what size shoe my daughter needed because every shoe varies and she in the 100% for her age group. So she doesn’t fit anything her size. The ladies here were very patient with me and helped me , I wanted to leave because I’m not good in public settings but last time I shopped online at the Vans official site I was super disappointed. I’m so glad I went in today and thankful that the employee helping me was understanding . And we left in converse that she was dancing the whole way home in .♥️ Thank you !
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June 2021 by William Bigger
This is my store!
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October 2019 by Matthew Erisman
Great selection of Dr. Martens boots. The staff was very friendly and helpful in getting me in my new shoes. They provided pletty of sock options as well.
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October 2019 by Jessica Shank
Employees aren't helpful and dumber than a box of rocks.
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October 2019 by Kelley Sprinkel
Great service
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August 2019 by 000 000
The guy working there might be a manager or something sold me my new favorite sandals, Chacos ?