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February 2024 by Dean & Maureen Ringressy
Kohls had what I wanted & I satisfied with the service.
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February 2024 by James Hyssong
A good dept store. Great selection of clothing and household goods
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February 2024 by Sally Soderholm
Everyone was very helpful.
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February 2024 by Gray Johnnie
The store was very clean and neat. The cashier was very nice and helpful.
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January 2024 by Lynna Mull
I recently had an incredibly frustrating experience with the customer service here. I purchased items just three weeks ago, and despite them being too big, they refused to exchange them, citing an absurd reason that they looked "worn."What baffles me the most is the unwillingness to address a straightforward sizing issue. I merely wanted to exchange for the correct size, and yet, they not only declined but also refused any form of refund, partial or otherwise.If you're considering purchasing from them, beware of their rigid policies and the likelihood of being stuck with items that don't fit. I am thoroughly disappointed and reconsidering my future interactions with them.
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January 2024 by Deborah Blount
Great store.
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January 2024 by Maria harris
Ryan was polite and very in tune with assisting customers in self checkout. He's a good hire. Please take xare of him.
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January 2024 by Suzanne Talbert
Kattie was the cashier at the LANDSTOWN store. Very friendly and fun.
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December 2023 by Katrina Reese
I have never been to Sephora, and they not only were very welcoming, they helped me find what was on my daughters Christmas list!
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December 2023 by Christina Kiser
This rating is mainly for the Sephora inside of Kohl's. I'm not all too familiar with makeup, but needed some for an event. Aliyah was amazing!! She was so positive and so patient. Very knowledgeable of the products. I felt so comfortable with her. I will definitely be going back!
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November 2023 by Melissa Havens
I was sent $10 Kohl's cash for my birthday so I ordered several items online. They split the $10 Kohls cash discount among all the items in my order. One of the items did not fit correctly so I took it to my local store to see if I could swap it out with something that would fit better. The customer service return associate told me that even though the $10. Kohl's cash was divided among all the items In my original order, they would be taking the whole $10 Kohls cash back off this one item I was trying to return. So they gave me less than I paid back for it. It was a bra that was horribly uncomfortable and didnt fit correctly so i opted for a least some money back as I would never wear it. And the guy that processed my return put the tags back on it to resell it while I was standing there! I didnt think they did that with underwear but apparently they do. Poor customer service and poor business practices. Buyer Beware!Update: Changing my star rating from 1 to 5. Manager Jamie contacted me, apologized and said that the event described above shouldn't have happened. He would be happy to give me my birthday Kohl's cash back. It restored my faith in this company and their customer service.
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November 2023 by Koffee Beans
Standing in line and the cashier on register 3 took her time "talking" to an old friend from school. She never acknowledged me standing in line waiting so I went to another cashier and she was still talking to the woman when I left out of the store.
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October 2023 by Wanda
An excellent shopping experience today at Kohl's. I found a really nice puffer vest, a fantastic winter coat, and a pair of sketchers, all on sale. The store is clean, well-lit and has a wide variety of items at fair prices as well as a top notch associate named Katee. She was friendly, knowledgeable, and efficient and instrumental in my signing up for a Kohl's Card. Katee is a real asset to Kohl's.
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October 2023 by Amanda
I've been shopping at kohls for years but it's gotten to the point where I only shop if I'm sent a coupon because prices are outrageous in kohl's now. I'm a huge Target fan now, they offer all kinds of discounts every day but recently I got sucked back in to using a 40 percent off coupon. Sadly most things can't even be bought with a coupon anymore like Carter's is now exempt which is a huge Clothing brand parents like myself tend to purchase over other brands. I ordered some clothes for my daughter and a few other items for my children. The very next day I received my 20 dollars in kohls cash for spending over 100 and went back to the site and clicked on the 85 percent clearance section and LITERALLY every single item I purchased was now even cheaper than when I used my 40 percent discount. I would have only spent about half of what I orginially spent if I had just randomly went to the kohls site without a coupon. What a JOKE, no wonder they don't offer price adjustments on clearnace items. They send people coupons making them think they are saving money but in reality it's all going on clearance anyway. I'm done with Kohls and wouldn't recommend anyone shopping here. The kohls cash is another scam too because anything you want suddenly can only be shipped with 49 plus order or can't be found for any cheaper than what the kohls cash is even worth. RUN don't walk to Target, you can't beat their daily deals, cash back giftcards, and many other things. Kohls is coming to an end very soon, just see for yourself with stores that are empty.
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October 2023 by Katherine Walter
Shout out to Tara & Rosa in customer service! I had a lot of items to return on different orders, and they were so friendly, understanding, and accommodating.