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January 2024 by Taylor Rose
Just left the gas station and Jennifer the short lady with glasses and a few teeth has the nastiest attitude I asked if she was still open at 10:53 if she wasn’t I would’ve went somewhere else no problem I say are you still open and she slammed her hand on the counter and was like duh y’all need to check her or something because that’s ridiculous shes gonna do that to the wrong person one day and get hurt
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September 2023 by Lauren C.
Goodbye, Walmart. Hello, better service and better product. I love that I can get the fuel points and save the headache. Great experience overall.
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August 2023 by Milla T.
umm... lemme start by sayin i am a PREGNANT women & they have noo mobile carts for me to ride .. now i have to shop while my legs are killin me ... if you have anyy !! disability DO NOT SHOP HERE ... as yall can see in the picture.. NO MOBILE CART
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July 2023 by Jeania D.
At 8:30 in the evening I shouldn't stand in one of the 3 checkout lines that are each 10 customers deep. The prices are getting higher each time I go in. The sale items are in back so if you are lucky enough to find an honest associate, they will bring an item up front for you. Kroger owes their employees and customers more than one cashier line.
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July 2023 by Stacy S.
This is the worst store that I have shopped in Virginia Beach, VA. Following up on this review, I will writing corporaqte and I will discourage everyone from shopping here because not only were the men rude and disrespectful but the woman with curly hair lightskin and she was unapologetically worse than the men who sexualized the customers in the store. I went to the woman manager and she basically laughed in my face. I told her this was no laughing mattere that she needed to address her staff, she asked what happened, I told her, I am walking behind him looking at the other woman's behind and he groped himself while walking towards her when he realized I was behind him, I looked at the woman and said, watch your surroundings, I looked at him and said your nasty. (please check the cameras in this store) after my disgust, I tried to shop and then I heard another salesperson arguing with a customer about checking to see if something was in stock, I honestly thought I was on a bad episode of, "Store Failures and Problems", I left my cart walked out in disgust and vowed to never shop their again. I will be writing the general manager and their superiors. Whatever complaints this store has received, I belikeve them ALL. The staff and management is awful and I believe there is more going on than this bulllshit!
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May 2023 by Antoinette W.
Sooo I have rated this Kroger before and didn't have the greatest experience; actually it was a horrible experience. However, today I had a great experience! The store was fully stocked, organized and had some good clerks working. The deli department was busy and they were doing a great job getting things done today. It is a older African American women , with short hair, wears gold jewelry that helped me today at the deli (wish I could see her name) sorry that I had to describe. She was amazing and helpful! Ms. Shelly and Ms. Michele was very helpful and sweet as usual. Every time I go into this Kroger they are pleasant, and provide great customer service. They are so amazing!
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March 2023 by Nate H.
I had this location make my son a birthday cake... For $35, well, you tell me... When I went in to place the order 5 days prior, they seemed like they didn't want to take the order. Should have took the hint to look elsewhere.
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December 2022 by Joanne
Fav place to get gas. Unlike other stations I've never had problems with it potentially having water in it. I never have to wait for a pump to be available. Attendents are always nice and friendly. Feels safe.
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September 2022 by Olivia D.
Today I was shopping at this Kroger picking up some items for a client of mine and everything was pretty good. Things were well stocked in most sections, but didn't have some of the requested items in others. It was easy to find vendors that distribute products in that store, but hard finding someone who worked for Kroger. Another issue I had is when it was time at the register one of the ladies Nancy kept telling me the card wasn't working but it was something that she needed to do on her hand. Taylor (bagger) assisted her with this problem. Taylor was very helpful and I appreciated her assistance. Nancy was apologetic but I feel like she may need a little more training.
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June 2022 by Patricia G.
This WAS my favorite Kroger. It's only 2.5 miles from my home, is quite large and has nice wide aisles. It has the same prices as other Krogers, which combined with sales are really good. A couple of months ago I shopped with the ad in my hand and picked out some wine as I left. It was clearly shown in the ad complete with picture. The cashier argued when the price rang incorrectly stating "select varieties". However, the Chardonnay bottle was in the picture. I went to the customer service center and the lady said the same, until I showed her the ad. The manager she called said whatever rings up! But this lady knew I was right and made the correction. It was a hassle for a few bucks and since then I have had that happen a couple times but it was only change so I didn't argue. This week I went in to take advantage of their sale on tide. It was a great deal coupled with your digital coupon. Needless to say my digital coupon did not come off.I realized food would spoil if I went to the service desk to complain about my Tide coupon. Then when I got home I found that the bagger had put canned foods with my avocados!! Last night as I went to make guacamole my avocados were bruised. I sort my food as I place them on the belt from my basket ( canned items, boxed item, frozen and refrigerated, produce, etc.)but she had put cold items with warm, defeating my attempt to keep cold foods colder by being bagged together- even food lion knows this is a good idea. My ice cream was quite soft. Yesterday I returned to pick up a few things for unexpected company and decided to get organic bananas. They were only 10c more a pound. Today for breakfast peeling these nice yellow bananas the inside is bruised and mushy! I am really upset with these past trips! I don't know if I'll return.
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May 2022 by Nadine C.
Grocery shopping in Virginia Beach, Virginia... This was our last shopping stop of the day. Our main goal was fresh corn and watermelon (they were on sale). However, since we were here, we walked around. It was surprising to me to see clothing in a grocery store! Haha! We didn't have time to look, so, maybe on our next visit... My friend chose corn with the husks. She let me select the watermelon. We didn't have time to eat them for dinner because we're so busy prepping for our camping trip with the Girl Scouts. We'll return after the weekend and enjoy the fresh produce!
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May 2022 by Kelsey L.
This Kroger has served us well, it's definitely been my go-to during the pandemic! I love that they offer free pickups. The inside of the store is always clean, but man it got me frustrated when they recently moved to putting all the "natural foods" sections dispersed throughout the store. It makes it take much longer for me to shop in store now, and I really can't find everything I need usually, so I've gone to mostly using WF and TJ instead. Overall service is good and pickups are quick and easy, they do a great job with that. Just frustrated with the layout, not sure why some stores have gone to that method.
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May 2022 by Chris M.
I love Kroger. The gas is cheap and the employees are nice. I go there frequently and recommend it
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March 2022 by Trent L.
Before I begin this review let me start off by saying that this review is based solely on my opinion and my opinion alone so with that being said let's go!. This Kroger is conveniently located right off Holland Road so you don't have to travel far off the main street to get to it. I believe for the most part it's similar to most if not all the other locations in the area ( or at least all the ones I have visited ).
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March 2022 by Thuy P.
This Kroger's manager who worked at Western Union section inside its own market is a very dishonest and greedy person. I left my money cash at the counter and beat believe that I would never see that money again. She even wiped the camera which was showing I was there at the time. I asked to speak to the manager and it was hard to believe that she was the store manager. Just don't shop there and don't leave your cash on the counter like I did. Learned my lesson the hard way!!!
