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March 2024 by Trey Hewitt
The website says they are open until 2pm on Saturdays, called and talked to Michelle and she said they stop doing tests at 1 pm. I told her I could be there shortly after that and she repeated we stop doing testing… the only thing they do as a business… at 1 pm. For someone who works 60 hours a week and can only come in on Saturday’s and needed to have this done today, very unreasonable to not be able to do it at 1:15 when they close at 2pm.
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January 2024 by tjackson0016
The lady who completed my paternity test was extremely fast, polite, and exceptionally beautiful. The fastest experience I ever had in a clinic or anything medical. I would love to take her out for dinner. Beautiful black woman. She could be my new Mrs.
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January 2024 by Lauren E
Door and Website says they close at 7PM. I walked in at 6:30PM and the lady holding a tissue and a spray bottle looks flabbergasted. I asked if I can do a drug test. She said they stop doing testing at 6PM. Why doesn't it say that anywhere? Not even on the door. If that's the case, close the whole business at 6PM then. Waste of time
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December 2023 by Amani Ali
Labs to go was efficient & sufficient with my testing. Ms Raechelle I apologize if I spelled her name incorrectly but she’s very professional and informative.
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December 2023 by Savannah Brown
Quick and easy. Went for a TB blood test for school, I was seen within 10 minutes of arriving. The lady that did my blood draw got it first try and the entire visit took 20 minutes at max. They don’t accept any insurance - which is to be expected - but their prices are still reasonable for such a short turnaround time. No appointment required and wide open availability. Great experience.
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November 2023 by felicia miller
Very professional, fast, and polite. Would recommend these sites for any test that someone may need.
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November 2023 by Noah Schulte
Located in a quiet location that's still near main roads, I didn't know these offices existed. This office was neat and clean, and the person that helped me was friendly, quick, and professional.
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November 2023 by Asia England
The website states this location is open but no one is here and the doors are locked! The hours posted on the door says Mon-Fri 7am-7pm…so why isn’t anyone in the office!? 2nd time this has happenedUpdate: Ms.Joy was there to do my drug screening. She was professional and very kind! She followed all protocols and still was able to get me in and out in no time, so big shoutout to her!
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September 2023 by William McGhee
Michelle was very nice and professional in administering my pre-employment drug screening. She was very helpful in answering my questions and made me feel at ease. A nice environment to submit a sample for people who suffer from paruresis.
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September 2023 by Drew P.
Labs To Go is located in the Arrowhead section of Virginia Beach on Parliament Dr. It took me a bit to find the area since it's in spot not well marked. It is part of the Parliament Drive Professional Building. My visit here was on July 13, 2023. It was time for my quarterly lab draw, which I have been doing at the Quest Diagnostics location at Walmart. However, after waiting there for about 45 minutes, no staff ever showed up. Later that day, a message would come out that they would be closed and to reschedule the appointment (this was about 4 hours later). Since I was already fasting and looking to get it done, I started looking at other places that take Quest Diagnostics as the lab order is covered 100%. In the end, I made my way here to have the blood draw taken care of. I almost missed where the building was. It looks like it was converted to businesses, as it looks like an old motel was here before. They are located on the second floor, so you can only access it via stairs from what I was able to see, so you probably won't be able to get up there if you can't use the stairs. Once I came inside, there was a nice associate at the counter. She asked what brought me here and I told her it was for fasting labs and that I had the lab order available on my phone. After getting that squared away, there was a cost to have this done. Mind you, this was not expected as it was supposed to be covered 100%. Essentially there is a $30 convenience fee (at least that is what it seemed like to me). It's a fee for all out there, as it ended up costing $31.19 because they charge a credit/debit card fee too. After that was done, I was taken back to a room with the chair for the blood draw to take place. After everything was verified, the blood draw took place and then had me verify the info on the test tubes. After that, the process was complete. The blood draw portion took less than five minutes. Overall, everything went well with the process. This is actually well outside the area that I would normally go to have the blood draw taken care of. The associate was caring and understanding, so there was nothing wrong with that at all. There wasn't an overall wow factor and the convenience fee was a bit of a turn off for me. However, if you are looking to have labs drawn through insurance and close by, this is a viable location to have it done.
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August 2023 by BlackGirl Poetry
Ms. Raechelle was very respectful and helpful with me over the phone. Scheduled my drug test for work quickly and I even got it done as quick as the phone call. If you need quick service this place is the place and Ms. Raechelle is the best.
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August 2023 by Key Lavell
Extremely unprofessional and i will be more than happy to tell you why ! Theres a lady with a blonde short cut that works there. I believe her name is Rachel. Unfortunately, I couldn’t file a complaint, because she is the supervisor. When I walked in she was questioning a patient about their reasoning for being there . The patient attempted to whisper because he wanted it to be confidential. She said “what?” And the patient attempted to whisper again. She then stated “I can’t hear you sir, You have to be louder!” In an aggressive tone and she also added an eye roll with her statement. The patient then stated that he was there to see if he can get tested for a std loud enough for everyone to hear; and you could see the embarrassment in his face afterwards. Also when she addressed the patients, there were no proper greetings. She just asked why they were there.I called multiple times to see whether they sent my drug test off or not because I had a deadline and I was told that it takes 1-2 days to receive the results . I was very polite when addressing them. Not once have I given her or anyone else that works there an attitude. When I called the third time , a receptionist answered the phone. The receptionist asked for my name and once I said my name, the receptionist repeated it back to me (Rachel heard her say my name and I guess she was annoyed with the fact that I called three times) I heard rachel say “oh my goshhhhaaaa” once she heard my name. I think she got too comfortable with disrespecting people because she’s the supervisor. When I called to file a complaint, I described the person appearance to the supervisor and she stated that “we don’t have anyone that work here with a blonde short cut” once she said that, I’d recognized her voice and realized that it was rachel that I was on the phone with (of course she would deny the description I gave her, because the person I was describing was her !) You shouldn’t behave in that way, especially if you’re a supervisor. You should want to set a nice example for your employees. If they see that their supervisor are making rude remarks and rolling their eyes, they’re going to think that they can do that as well. Hopefully this review can reach someone other than Rachel. Also the bathroom was unsanitary, there was pee on the toilet seat, on the floor , and on the tissue . Very disgusting.
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August 2023 by Harmony Thai
Ms. Raechelle is very cut and clear. As in she is swift and straight to the point. She will have you in and out. As soon as you come in you are heading out lol.
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July 2023 by sara moneymaker
Michelle checked me in and drew my blood and she was very kind and professional and she did an amazing job. i hate needles and getting bloodwork done but she made it go really smoothly. 10/10 would recommend
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July 2023 by Tim Olukanni
Great experience, exceptional front desk staff!
