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October 2023 by Lolita Bangoura
Thank you Marva, Briana and also the staff at Langley Sandbridge, everyone is always so professional and attentive to all members needs. Keep up the great work.
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May 2023 by Tatiana Hill
ZERO STARS if possible. I had an existing auto loan with a different credit union that merged with Langley, and after the merger, Langley tried to add almost $6000 in extra charges because they didn't have proof of insurance. After submitting proof of insurance 3 times, they still keep adjusting the payment amount stating new reasons why the insurance information is incomplete. They use a third party company for the proof of insurance process, and it's been a constant inconvenience to continue to meet requirements to have the charge taken off the loan. I've spoken to multiple customer service representatives, because no one has the same answers or information, and the entire process has been frustrating to say the least. I've never experienced this situation with any other credit unions or car loans in the past. I am working to refinance and leave this credit union completely.
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May 2023 by Gregory Sekulski
Do not waste your time, as they did mine. Denied account opening with no reason given.
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January 2023 by C H.
do not use the bank , if you are looking for bank loyalty !!! if been with this bank for 10 years plus , and when it comes to loans its always an issue , recently ive tried two acquire two $10,000 loans , and constantly gets denied with my credit score has went from 5:35 to 675 and has got previous loan from these guys always pay a head of schedule and even longer to have them at this moment is almost paid up and they never help you with refinancing loans, you get no loyalty from this bank they treat you like you your loyalty and payment history don't matter !!
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July 2022 by Scott Sterling
Great experience and customer service from Briana! I came to her with some issues needing a tissue and she made everything so easy and fast and it made my day! Going to her was the best thing that happened to me this month!
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July 2021 by Trent L.
Let me start off by saying this review is based solely on my opinion and my opinion alone so with that being said let's start this review!. Like all or most credit unions they offer a number of personal and business loans to help get you started off to your own business so if you're not a member then maybe you should give them a shot!. The only negative and it's not a big deal but it makes a difference, I believe they don't have enough locations in this area so you have to search and hope they have a location in your area.
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February 2020 by Shawna C.
So far the one out near Pungo was fantastic, they were so helpful in setting up our online access (for a car loan) only but I think after talking with them maybe moving all my banking to them in the very near future.
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October 2019 by S Janes
Love coming here! Ive been coming here since they have opened. The workers here have been absolutely wonderful and work hard with their clientele. Marva has built an amazing rapport and helped me improve my financial situation exponentially! Thank you Marva and Langley employees for all of your hard work and help!!
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August 2018 by Nicole Sazzy Blaque Judd
The staff here is amazing always willing to help when needed
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March 2018 by vbrealtor33
Financed vehicle. Amazing experience on phone to get approved - took the time to listen to everything. Couple of other banks who i currently have loans through or affiliation with were more difficult in working out my trade-in and my credit is good (700s) This is my 9th vehicle in 25 years and i have been thru many approval processes for vehicles over the years. (One prior with Langley who financed my sons car) The communication was fantastic over the phone with the corporate office. I was shocked at the rate being so much better than i thought it would be from other institutions one would think would be the best. Signing paperwork and finalizing everything was easy with the associate in this new Red Mill/Sandbridge location right around the corner from where i live. Will be the first to call when my son refinances his car from my name or goes for another vehicle. Great job and such a relief to have y'all take care of it WELL. LOVING my new vehicle!! You went the extra mile. Stellar!
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January 2018 by Sarah Janes
Hours are not the same on google maps as the ones posted on the door...
