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December 2023 by Nicole Flood
Came here with my boyfriend and some friends and we all had a pretty decent experience while here. They had a good selection of hats from different sports teams in varieties of colors which was cool. Would definitely come back again.
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October 2023 by Jeremy Kane
This store never has any of the new stuff. Poorly managed store. Sometimes be closed for no reason. Whoever runs it should be ashamed of the people they hire. I’d drive to almost any other lids before I messed with the one in Lynnhaven mall but locally they all are garbage.
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August 2023 by Fred walker
Be back soon sign always on the door. Can't get in to purchase anything.
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June 2023 by Joy E
Rude associate. Bad customer service.
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May 2023 by Fares Moustafa
I just had a question and he made me stand for 10 Minutes because he had a phone Call… I ended up leaving the store and never coming back
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January 2023 by Michael Lael
Customer service is not good here!
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August 2022 by Rex Royal
Not a good variety of hats. Hopefully you're not looking for any Florida teams
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June 2022 by Stacey Marshall
I went to purchase multiple items from the Lids store in Lynnhaven Mall on Sunday Father's Day. The customer service was horrible. The young lady working was very curt and rude. I sat outside the store and ordered my items from Lids online. Free shipping and they will arrive later this week. I will not spend my money to reward rude behavior.
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April 2022 by Harms
They usually carry a nice selection of team hats and paraphernalia...but I didn't see what I was looking for this time
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October 2021 by ainaya ferebee
This place is so unprofessional, they have terrible customer service, there workers are lazy and rude!
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September 2021 by Tiara Norvell
I walked into the store to purchase multiple hats for my son. When I walked into the store I wasn’t greeted. Three employees were just standing there and i approached them to ask a question and this tall skinny girl just looked at me like she didn’t know she was at work and I may have had a question. I just told them nevermind and helped myself then I thought about it why would I spend $100-$150 at a store that gave me this kind of customer service. I will gladly take my money to the lids at the Norfolk outlet were I always get exceptional service.
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September 2021 by Brett Wolff
Helpful staff that ordered a product not held in stock; free delivery
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August 2021 by Joseph Clevenger
Overpriced. Employees that could care less about true customer service. And I definitely know customer service. The music's so loud you can't even hear each other talk and when you do it's very rushed like they want to hurry to get on to doing nothing.
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August 2021 by Chris Meadows
Awesome selection of hats.In store embroidery.Friendly and knowledgeable staff.Had what I was shopping for in stock.
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July 2021 by Joshua Dusza
Went there at 5pm on a Tuesday and they where closed. No sign nothing
