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January 2024 by Christina Bo
Great shopping experience, excellent staff, and plenty of sale items. The tailoring quality impacts fit and I would give it a 3 of 5 stars. Quality is like H&M stores vs. the office professional look that I need.
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August 2023 by stephanie allen-abreu
Always find great clothing
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June 2023 by Samantha D
Will NEVER shop at LOFT again! 30 day return policy…after that you do not get the full purchase value but rather the current sale price value as a store credit. This is NOT convenient for a professional working mom. It took 1 wk for the items to arrive, now I have 3 weeks to drive out of my way to return these items at the store….not realistic. Lost at least $100 on ill fitting clothes. Go to the following stores that have a better return policy: Express, Kohls, Nordstrom, TalbotsThere are so many clothing stores to choose from these days. There is nothing special about LOFT. There is literally no reason to just give your hard earned money away to these big corporations due to ridiculous return policies. Spend your money elsewhere.
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January 2023 by Kaylah Peters
The store manager is very nice but the employees talk about their personal life there in front of customers. I came in for an interview and I got rejected by them. Safe to say I won’t shop here at all. I’ll stay away.
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July 2022 by Amanda Ayala
The staff at this location within the Lynnhaven Mall always has very helpful and friendly staff.
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June 2022 by Jim Bellamy
Bad service, no one even spoke to my wife . Not a word . They were too busy chatting amongst themselves. And how ironic my wife was wearing Ann Taylor from head to toe.
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March 2022 by Brenda Connors
I love the store. Great sale going on now also.
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January 2021 by D Brown
I went in today while Christmas shopping for my wife and despite misunderstanding their current promotion the entire team was friendly and accommodating and treated me with respect. Thank you for being kind. No wonder my wife loves your shop. I’ll be back.
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January 2021 by David Brown
I went in today while Christmas shopping for my wife and despite misunderstanding their current promotion the entire team was friendly and accommodating and treated me with respect. Thank you for being kind. No wonder my wife loves your shop. I’ll be back.
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January 2021 by Carla Lawrence
Hit an amazing sale and the associates were extremely nice.
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February 2020 by Richard Mannick
Different thanks.
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January 2020 by Isabel Taylor
The lady at the register was rushing me to pay. I was still looking for other items and she shouted at me "r u ready to pay" I ended up leaving the store without buying anything . I was very disappointed
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October 2019 by Cindy Alexander
Staff was helpful. They had a nice selection plus the entire store was on sale.
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September 2019 by Lynn Havash
Is it me or is the price staying the same and the clothes material getting cheaper?
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August 2019 by vanessa fisher
Beautiful clothes and great service