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February 2024 by Robert C.
I've never actually been there but the commercials are so bad I don't see my self ever changing that.
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February 2024 by Atma R.
Three stars because I am sure that the business as a whole is great, however the gentlemen that I dealt with with was not as welcoming and personable as what I am sure the business generally sets out to be. I went in for an appraisal, said gentlemen said he could do it and didnt actually appraise the jewlery. I'm sure that when one appraises a diamond engagement ring/wedding band pair one is supposed to do more than weigh the ring and base their assumptions of it's value off of that. One is supposed to analyze the clarity of the diamond, the cut of the diamond, the quality of the metal used for the rings, the designer of said rings and then base an comparative analysis off of that. The process takes more than the five seconds that this gentlemen invested in the process. The gentleman was callous and was more interested in trying to get the rings than appraise them. I played the role of the unassuming plebian to see how I would be treated and I was not treated with the respect and decorum that one would expect to receive from a place such as this. Again I am sure that when purchasing things from here every one is warm and friendly, however that same decorum should be key regardless why a potential client has entered the business. Be it to buy, to trade, to simply price or to have appraisals done, be personable and whether or not your staff feels they know more than the average person that they deal with never assume and even more importantly never behave towards those in a way that you would not want to treated by an employee from a business.
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January 2024 by Suzanne G.
In 2023 I worked with Deanna Robertson at Long Jewelers and found her to be professional, pleasant and knowledgeable. I made a purchase, had a lovely piece of jewelry designed and made, had repairs done and obtained appraisals. In each of those situations she had great attention to detail and responded promptly if I had a question. Most recently, she was genuinely happy for me when I recovered lost jewelry and she lost a sale! A true professional! Even though we are fortunate to have other wonderful jewelers in our area I would especially recommend you contact Deanna at Long Jewelers, 2965 Virginia Beach Blvd, 757.498.1186 for any of your fine jewelry needs.
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December 2023 by Cheryl S.
It is incredibly offensive that Long Jewelers chooses to make a commercial boiling women down to the price of a necklace. When the answer to the question "how did you win Momma over?" Is "I gave her a necklace" -- you are implying women can be bought
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November 2023 by Diamond S.
Excellent customer service provided by Long jewelers recommend highly to stop here and get all your jewelry needs no other place comes in comparison to them with outstanding product Deanna was wonderful and a pleasure to work with.
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October 2023 by Jon Lavely
I was a lost man searching for ideas on what to get my wife for our 25th wedding anniversary. Renee really helped me make an excellent decision on the purchase of some beautiful diamond earrings and my wife absolutely loves them. I really liked how there was no pressure and I was presented with many options, I highly recommend Long Jewelers.
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October 2023 by Stacy Whitehurst
Long jewelers was amazing. Austin spent a significant time with both of us trying on rings that matched our styles and desires. We both were able to find the absolute perfect rings. Austin was incredibly helpful with his suggestions and we would love to use him again in the future for all our jewelry needs.
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October 2023 by Michelle Godwin
I am new to Virginia and needed to find a jeweler to help me get a ring fixed and an old engagement ring redone into a necklace. The woman who assisted me at Long Jewelers was wonderful and very supportive of my needs. The ring fits beautifully and I now have a beautiful necklace using the diamond .Long Jewelers staff are friendly, professional and caring! I will definitely go back for all my future jewelry needs.
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October 2023 by D. Scott Carter
Randy was great throughout the whole process of getting my engagement ring. He is very knowledgeable and knows how to get the best bang for your buck. Will definitely come back for his help and expertise.
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October 2023 by Jayna Eller
Local jeweler David Long has an outstanding selection of beautiful jewelry and watches! Better prices than other places, and helpful in making selections and with repairs. Custom made a beautiful ring for me that I love to wear!
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October 2023 by Nicole Piette
Longs always does an amazing job!! This trip was for a watch repair for a watch I purchased from Longs. It was ready early and Austin took great care of me! I have a necklace I purchased from Longs and I get compliments on it almost weekly. They are the only jewelry store I do business with.
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October 2023 by Laura Lascara
I had a wonderful experience at Longs Jewelers. They were professional and went out of their way to rush a job that had a deadline. The results were beautiful and certainly not rushed looking. I will go back to Longs Jewelers.
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October 2023 by David
Went into Longs to have my antique watch battery replaced. They seemed to be the only place with the tool to take the back off of my antique watch. While waiting for them to retrieve my watch, I browsed at the new citizen watches and the sales lady came back. She said that some of them were on sale. So I purchased a new watch for a great deal. Longs jewelers is a very reputable jewelry store. The service is top notch and no pressure. I will buy from them again. I am very pleased with my purchase.
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August 2023 by Jennifer Aydlett
I would give them 10 stars if I could! My family has used Long Jewelers since I was a little girl. My mom passed away and I inherited her jewelry. Some I kept as is but some I knew I would never wear the way they were. I took the pieces to Long's and with the help of Deana, I now have two absolutely stunning rings that every time I wear them I think of my mom. We used the stones and found settings to make custom pieces. I cannot say enough about the beauty of these pieces. Not to mention a great memory working with Deana to create them.
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August 2023 by Nicholas Feakins
David Long and Randy Chivers were extremely helpful to me and my family when we were deciding what to do with some estate jewelry from a late family member. They helped us understand the value and our various options. They were honest and knowledgeable, while remaining patient with all our questions. We had such a positive experience that we returned to have some custom jewelry made and to have them find a particular timepiece I was looking for. I highly recommend them whether you just have some questions or are looking for something very particular.