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January 2022 by Naya Hill
I went here twice to get a radio taking out & another one put. WONDERFUL SERVICE , i live in Newport News and traveled to va beach because they got the job done within 2 appointments & i went to the Newport News store 5 times and they STILL wasn’t able to fix the problem and they were very much rude . ANY INSTALLATION WORK YOU NEED DONE, COME TO BEST BUY IN VA BEACH THEY WILL HAVE YOU IN AND OUT WITHIN 1 hour !!! I am so happy with this store . Thank you so much greek squad installation!!
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January 2022 by Sigmund
Typical of this store chain is the variety of items available. However, due to current supply problems nationwide, inventory is down and limited. Clerks are helpful and will always ask if you need help or have questions.
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January 2022 by Jessie Shea
I was never asked if I needed assistance. I had to hunt someone down, and the assistance didn't feel wanted, like he had better things to do. 3 employees were standing behind the counter in computers just gabbing for the longest time. I know they don't work on commission, but there was no drive to assist customers.This location compared to other locations just doesn't show hospitality. I will be finding another store or ordering online moving forward.
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January 2022 by Hannah LaVine
I did curbside pickup. It was so easy and my item was brought to me fairly quickly. The person was very friendly and nice.
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December 2021 by Alina Martin
My Husband and I had a very positive experience at Best Buy with a great professional, Ricky. We were doing our research on phones and phone plans, and Ricky went far and beyond with answering all of our questions and helping us to find the best option for our budget and preferences. He patiently took his time and gave a profound and honest answer. It felt good to be heard and treated respectfully. We recommend this business and appreciate all the help we got while there. May we all be healthy and kind to each other ??
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December 2021 by Donald Howard
I was a bit disappointed to find out that my card had been canceled. I know and understand for what reasons why, which I will rectify on my own.. However, a manager named Henry was able to work out a plan for me which ultimately led to me being able to make the purchase that I wanted/needed! Thank you so much to the lovely folks at Best Buy! I do greatly appreciate it and I will make every attempt possible to try to get those payments made to you in a timely fashion. Your service and understanding is much appreciated during these trying times.
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December 2021 by Gregg Strangways
Wow, it sure is good to see good employees. The person who helped us with our return at Customer Service was excellent. Professional, fast, and got us another one on order while we were with her.
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October 2021 by Nagesh Bvrch
You can't complain on best buy, however, I feel the best buy is one occasional and seasonal shopping. Not every time we get the same so I have to buy things when I find them, though I am not in need of them at that point . I always go for some thing and buy some other things. This place is a show stopper and it takes my son's attention a lot.
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August 2021 by Takama Ichijo
I just bought a new MSI PC over here and it awesome. The PC look ridiculous, keyboard with light, screen with the perfect color and so many good things about the PC
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July 2021 by Josh H
Best Buy always has what I need and this trip was no different. Good parking. Good location. Clean store. Nice staff. And just busy enough not to feel smothered.
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April 2021 by Madhu K
Best place to buy electronics
