-
March 2024 by Ashley
I’ve been waiting in the drive through for 30 minutes waiting to order. They are short staffed tonight, so they are only taking two car orders then asking you to wait to order until they complete those orders. I have been here at the ordering speaker for 10 minutes and I’m still waiting to order….
-
March 2024 by Ashley Mirowski
There is another McDonald’s location on Providence Rd so please go to that one or the Kempsville location. This McDonalds is the worst. The customer service is awful. Every employee is always rude or mean every time I go there. I’ve tried again and again to give them another chance, but the service has gone wayyy down hill. I will only be going to the other locations from now on. The drive is worth being treated decently. The tables are also always dirty, and the inside is no longer nice to be in.
-
March 2024 by Andrew Campbell
Ordered a Quarter Pounder & got a regular hamburger patty on an QP bun after waiting 20 minutes in the drive thru.
-
February 2024 by David Dooley
Sausage McDuffie was burnt up including the Sausage.
-
February 2024 by Katherine Kozik
This morning I came in for breakfast and as I was giving my order, the person on the microphone was talking over me. I asked for a large drink and got a regular. Didn’t get any syrup or butter for my pancakes. And I am sharing a photo of the bag of hashbrowns I received. I know this is not McDonald standard practice. I called to complain to the manager Brandon, who just so happen to be the person who served me. I asked to speak to someone above him, and he said nope and hung up the phone. Destined for failure with this service and attitude. I came to enjoy breakfast, not to be poisoned by a jerk with a nasty attitude. I usually love this location. Very disappointed.
-
February 2024 by David Bein
Great staff...
-
February 2024 by James Pemberton
This place needs a new staff and management. I have never been to a fast food place this bad. McDonald’s should be ashamed!Check your order they get it wrong a lot!
-
February 2024 by Sean Rose
The clean and spacious dining area is a great place to enjoy your meal. The parking lot is crowded and difficult to navigate. The manager here Is difficult to deal with and make your visit unpleasant.
-
February 2024 by Rosemary Paul
Considering the early hour, they had my online order ready when I got there and I wasn't far away when I placed it!
-
February 2024 by Phillip Andrada
Great place to get this brand of food. This particular location is relatively quick compared to its sister stores in the immediate area. The staff are polite and professional. They are following current Covid guidelines. Recommended.
-
February 2024 by Malea McClean
I do not normally leave reviews, bit after tonight I have to. If I could honestly leave a 0 star I would have. This location ALWAYS seems understaffed which of course leads to longer wait times and more mistakes. 90% of the time the nuggets are old and rubbery and the fries taste stale...to the point even the kids notice it in their happy meals. But, I honestly don't expect super high quality from McDonalds so I shrug it off. But tonight was horrible even by their standards. I completed a mobile order (which is a whole other joke) for a happy meal for my son to grab for him on the way home. There were only 2 cars ahead of me in line...it took a total of 45 MINUTES sitting in the drive thru to get A MOBILE order. A small one at that. You question why I didn't go inside?....because inside was lined up and I would have to stand in line all over again. The excuse was a "technical problem". If the "problem" is causing that much of an issue then the location should just close for the night. I held every fiber of my being together to not get angry at the lady helping us as her face already looked panic stricken, but geeze...fast food it was not.
-
February 2024 by ronnie manning
Fast food.
-
January 2024 by Macro IT LLC MIT
Nice clean bathroom!
-
January 2024 by Cathy Reyman
At 7am, they were closed.
-
December 2023 by Jim Darracott
Spent 10 minutes waiting in drive thru then another 15 after placed order. Had to leave without food. Will never go there again.
