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January 2024 by Nyasia
Closes at 7pm
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December 2023 by Kathy Huffman Wagner
Marqual was an awesome customer service representative. He did a great job on repairing my phone I suggest you stop in and see him if you need a phone or something to fix.
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December 2023 by Haley C
Marqual was super awesome and helpful!
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May 2023 by Jagoda Stochaj
Terrible service and the system is always down.
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April 2023 by Jackie Murray
Worse service ever! Both girls are lazy, useless, and rude. They are much nicer to men then women, because they are children themselves! I think the owner is either sleeping with them or trying to, because there is no other reason to have these little girls employed!
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April 2023 by Brian Matos
Absolutely trash of a store. Staff was extremely rude and uneducated. Never again.
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March 2023 by Sheri LaBatbera
Jose and Maria were very helpful, polite, and knowledge! I recommend everyone to visit them and seek help at their store!The best team in town, TEAM JOSE
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March 2023 by jason potter
So, I came to this location again at two different times and their doors are still close. Don’t know when they are supposed to be open but they need to upgrade their schedule hours
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November 2022 by Jimmy Dillon
Signs said that they open at 10 and they didn't show up until 11:13 AM
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August 2022 by Jeff
Also didn't give a 5 star either I gave you a 1 ⭐
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September 2021 by TB PortAlliance
Omar was extremely helpful and patient in helping set up a phone for my mom - even when the Verizon employee was super-rude to him about porting her number over. We will definitely visit him and this store if we need or want anything else!
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September 2021 by Joshua Burnside
I pass 5 or 6 metropcs stores (about 40 minutes from my local metropcs) to come here and have been for years now.I have always been treated kindly here and have had nothing but pleasant interactions and it's almost like an extended family.Long story short the man refused to let me leave without a phone because of a financial issue. 2 other stores quoted me 240 plus a porting fee. I had less than 200 to my name because all my money was locked up in my phone (which I no longer had)and attached to my phone number My situation was desperate.. I couldn't get anything in the store even though I knew uncle Hosea would make it happen. Because I have interacted with these guys in the past. The man factory reset his own phone out of his own pocket and sold it to me with glass protector and case for under 180 ... With a personal 2 week warranty that even metro doesn't offer. Basically saved 140 dollars on the package.So much love in this store.Thank you Uncle Hosea. You are a true hero and a life savor. I wish every metro experience was like your store. I wish they would just send you to train other people how to be good people.Everyone who trains under this man is by proxy an amazing person. As selfish as it would be to hope he never leaves this store.. he belongs going nationwide to train the staff at metropcs on how to be a human being with actual customer service ... Give the people at this store raises immediately. I was a stone's throw from being a Verizon customer before I found them.
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March 2021 by Joe Lee
I have been a dedicated MetroPCS Customer for quite a whileBut after the experience I just had at 869 Lynnhaven Parkway in Virginia Beach I have decided to begin search for a new cell phone provider.The employee named Omar has cussed at meHad attempted to attack meAnd is very unprofessional.At first I thought it was something personalBut with conversations with some of my neighbors I find that I am not the only one
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January 2021 by Gisela C.
Good customer service and qualified. They helped and solved my issue pretty quick. Clean and modern place. Some lines are experienced, but I recommend.
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September 2020 by Chris Johnson
Love this phone store. Having issues w my other phone and Omar gave me a super good deal on an upgrade. It has been my experience that the customer service here will bend backwards to make sure your needs are met.