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December 2023 by Jim Ray
Store hours need to change to when ever we feel like coming to work
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November 2023 by Lexii Snyder
Jose is a wonderful employee he really is the best when it comes to all things electronics he was very helpful funny and patient great customer service and highly recommend to anyone that needs to go to metro for anything ask for Jose
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September 2023 by Lindsay Ennis
Jose is the only reason my family and I are still with Metro. Please understand this rating is for him and not the company! If it wasn’t for his superb customer service and integrity we would have switched to Verizon. The store who originally set up our plan was over charging us for an entire year. He helped us right away when he found the discrepancy. I have been seriously thinking of switching but once I had the encounter with Jose we’ve decided to give metro another chance.
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September 2023 by Lindsay Willis
Jose is the only reason my family and I are still with Metro. Please understand this rating is for him and not the company! If it wasn’t for his superb customer service and integrity we would have switched to Verizon. The store who originally set up our plan was over charging us for an entire year. He helped us right away when he found the discrepancy. I have been seriously thinking of switching but once I had the encounter with Jose we’ve decided to give metro another chance.
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September 2023 by Juany Carrero
Jose is the best!! Great customer service!
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July 2023 by Tarsha Waiters
Jose was very helpful. He addressed my needs and relieved my stress. When you have children a phone is a must. Thanks again Jose. I will continue to go to this location because the customer service is awesome.
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July 2023 by Lando Segura
I've been asking for a new phone for over 2 months, the one I bought has been giving me problems after having my new phone for Two days, I asked for a new one, the manager Jose was told , and he has done nothing! It's been over 2 months... still waiting!!
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June 2023 by Timothy Bloom
Ragine helped me with DSG to get back into my account and upgrade. She was 5 star all the way
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June 2023 by Willie Bloom Jr
Jamiyah was such a blessing helping me upgrade my phone.....she was spectacular in knowledge and assertive to help me.
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May 2023 by Jagoda Stochaj
The best t-mobile salon I’ve ever been to. Fast, nice and without any issues (really surprising). Derion (I’m sorry if I misspelled your name) is truly the best, finally someone with actual knowledge, not like in any other store across Virginia - employees not having any idea what they are doing. I truly recommend this salon. Only this one though.
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May 2023 by Tiffy Misean
I HIGHLY RECOMMAND THIS PLACE TO EVERYONE & ANYONE LOOKING FOR GOOD SPIRIT PEOPLE WITH AMAZING ENERGY TO HELP THEM WITH ANY TYPE OF SITUATION WHEN IT COMES TO PHONES OR GETTING A PHONE .. JAMIYAH & DAREION ( I hope I’m spelling his name right) were sooo refreshing to work with , we had such a bad day night losing a work phone that is so important & they was able to help us & give us grace at the same time , I truly appreciate them both for all they did for us & even made my niece walk out extremely happy with a tablet she been wanting !! Thank you guys for all you do please please go there for alllllll phone needs !!
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April 2023 by Jennifer McGuire
Jose with giant communications LLC . Is awesome .. the staff is always helpful the place is always busy
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March 2023 by A C
3:09Workers hanging out In their car I thought this was a place of business hugging and dancing like they never saw each other before and other customers up by the desk be polite ask them to step back get in line while you help the customer you are helpingMarch 10 2023Bad customer service everyone just pull up to there car that's where the workers are hanging out
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January 2023 by K A
Jose is such an incredible human! He always takes care of me and my family!
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December 2022 by nat garcia
Jose is amazing. Customer service is the best
