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May 2022 by Connie Ayers
Always does an excellent job throughout all the years I've been going there...Did my business taxes ; always saving me money for many years. This is the place to go hands down. The Best !!
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May 2022 by Isabel Caraballo
Alexis was very knowledgeable in what she does. Very accurate. She is a pleasure to communicate with.
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May 2022 by Melissa Damsey
Extremely rude on the phone
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August 2021 by Valery Hendrickson
Do not, i repeat, DO NOT use Moulton tax services. I am unsure if it's a coincidence but ever since they partnered with H&R Block, the quality of service and the tax preparers' knowledge is next to nil. Our tax preparer incorrectly filed our taxes, saying we OWED $4000 when in fact we were due a very large tax return of $21,000. It took my sister, a novice, to realize a mistake had been made. Because of the tax preparer's incompetence, months later, this still hasn't been resolved. We haven't received our refund check from the incorrect filing where we were told we owed, which is holding up our ability to refile to get the money we are due. Our tax preparer was also rude once she was made aware an addendum was needed, again due to HER incompetence. I reached out to the owner, John Moulton, by phone and by email, he didn't return either message. You are better off preparing your own taxes versus using their "services"
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March 2021 by Valery H.
We have been using Moulton for about 5+ years now. Because of this year's horrible experience, we won't be going back! We went from owing $4000 (which we've already paid) to getting back $9000 AFTER i inquired about the Care Act, something they should have asked about from the get go. I was also told with our income that we qualified for the new stimulus money but had to speak to the owner to find out that wasn't correct. I was also told we'd have to pay $12,000 in 2021 and $12,000 in 2022 in taxes only to find out it was $12,000 total. When I tell you I've had to call them 6 times today to get answers/clarity, I am not exaggerating. At this point, I would just like a refund on our taxes so we can go elsewhere. I definitely don't feel comfortable with the answers they are giving me.
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December 2020 by Suzanna Myers
They haven’t returned one phone call or email after I have made multiple attempts over the past 12 months ! They have my file and won’t return my calls so I can at least pick it up!
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November 2020 by Suzanna Owen Myers
They do not return emails or calls!
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August 2020 by Yuliethvelyn Lovera de Diaz
Worst experience ever and a waste of money and time, we filled out Puerto Rican taxes last year with an HR Block office that disappeared as soon we did our taxes leaving us in hads of moulton office to finish the job, we even paid an insurance and just this year we realize those taxes were never filled and they just said the will call back and they never do. I’ll never recommend someone do anything in here, such a big headache.
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June 2020 by Pamela U.
We have experienced a multitude of mistakes made by this tax service, as well a lack of professionalism in not returning calls.
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May 2020 by Daniel Steinman
My wife & I used this service & for the most part were pleased, but then things started getting done incorrectly & we could not get resolved! They overcharged & my wife contacted several times to get a refund & never heard back & never received a refund. Can't make a complaint to the Board of Certified Accountants because they are a Tax Service & not CPAs. Warning. Use @ your own risk.
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March 2020 by Gerry Foster
They mailed my check when I asked for direct deposit and they did not get me a maximum refund. Don’t go there. They really don’t know that much about taxes.
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February 2020 by michael broadhead
Great service
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April 2019 by Gil Sawyer
I have used MOULTON TAX SERVICE 6620 Indian River Road Virginia Beach, Virginia 23465 Phone (757) 420-6188. Both State and Federal Less than $200.00. Tammy R. Curtiss is 'OUTSTANDING'.
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March 2019 by Lisa Davies
The customer service representative , Christina, is exceptional witb customer service. She calls you back and promptly assists you. She is awesome. Jason is very honest and takes time to explain things to you. I highly recommend Moulton!
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August 2018 by Dolores A. Jordan-Wilkins
We were referred by my husbands brother! We were impressed with the service!!!! Friendly atmosphere and everyone was quite friendly!!!!!!! Lori was our preparer and she did an outstanding job in a timely manner!!!!!!! We will definitely be back!!!!