Neptune Auto Sales in Virginia Beach, VA, is a family-owned dealership that has been serving the community since 2016. They prioritize treating customers like family, aiming to provide the best experience in a clean and friendly environment. Customers appreciate the welcoming atmosphere where they feel comfortable bringing their whole family during the buying process. The dealership has a good selection of used cars and strives to meet high customer expectations by offering honest service and fair deals. Many customers have had positive experiences purchasing vehicles at Neptune. They highlight helpful and patient staff, including salespeople who go out of their way to assist beyond regular hours. Customers note that the staff listens carefully to their needs and works to find suitable vehicles, making the process smooth and less stressful. The dealership helps with repairs, fluid changes, and warranties, which customers find valuable. Buyers also mention their satisfaction with specific vehicles, such as a 2019 GMC Yukon XL Denali and a Subaru Outback, both described as reliable and in great shape. Overall, Neptune Auto Sales is praised for its friendly service, honest approach, and dedication to customer satisfaction, making it a trusted place to buy a used car in Virginia Beach.
We had a positive experience with this dealer when looking for a used vehicle for my daughter. The vehicle was clean and had no major issues. Some maintenance needed such as oil change, etc. But runs good.
April 2024
Within 1 week of buying my truck from there I’ve had to replace the turbo, fuel pressure valve, transmission..
March 2024
Had a great experience buying the family first car outright! I really appreciate Paul andJohan for all of their help in this very tedious process! I would tell anybody that their warranty are worth the thouwou honest opinion!
